Job summary
Employer heading
Communications Administration Assistant
NHS AfC: Band 3
Job overview
We’re looking for a talented and resourceful Communications Administration Assistant to support the Trust’s Corporate Communications team.
The Corporate Communications department is responsible for a variety of internal and external communications including patient, staff and corporate publications; maintaining, developing and updating the Trust website, intranet, social media platforms; handling media enquiries and providing information for MPs and Ministers.
Main duties of the job
This role will include the general administration of key systems including contact databases and photo library, support for event coordination, social media scheduling, inbox management, updating template reports on team activities and raising requisitions, amongst other administrative duties. The role will also support joint projects between the communications team and the staff experience team, such as staff awards and conferences.
Applicants will have significant experience of undertaking administrative functions with minimum supervision, proven computer literacy in the use of business/office software packages and good organisational skills. Strong interpersonal, presentation and communication skills are essential.
Working for our organisation
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
Detailed job description and main responsibilities
Please see job description and person specification for more detail relating to this vacancy attached.
Person specification
Education & Qualifications
Essential criteria
- Educated to A-level or equivalent with a minimum of 2 A-levels and 5 GCSE’s (including Mathematics and English)
Key skills, knowledge and aptitude
Essential criteria
- Proven computer literacy in the use of business/office software packages; specifically, MS Excel, MS Word, MS PowerPoint
- Good organisational skills including calendar management
- Strong interpersonal, presentation and communication skills for the purpose of writing to and speaking with executives, directors and governors
- Able to use the internet and email systems
Experience
Essential criteria
- Significant experience of undertaking administrative functions with minimum supervision
- Experience of planning activities to meet deadlines
- Experience of planning and coordinating meetings effectively
- Experience of working with different staff groups and other agencies
- Experience of setting up and maintaining databases
- Ability to record meetings through accurate minutes
Disposition & Personal Attributes
Essential criteria
- Highly motivated and enthusiastic Professional approach and image
- Ability to maintain the confidentiality and security of information
- Ability to exercise tact and diplomacy at all times
- Ability to work with people at all levels of the organisation
- Self-reliant
- Comfortable working to tight deadlines
- Thrives on change and the scope to develop new ideas
- Ability to multi-task, prioritise and manage workload within time constraints
- Ability to learn and assimilate information quickly
- Must be a team player
- Methodical approach to work with excellent attention to detail
- Pleasant telephone manner
Other
Essential criteria
- Valid UK driving license
Documents to download
Further details / informal visits contact
- Name
- Sam Reed
- Job title
- Communications Manager
- Email address
- [email protected]
- Telephone number
- 07972 111131
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