Job summary
- Main area
- Health Visiting
- Grade
- Band 2
- Contract
- Fixed term: 12 months
- Hours
- Part time - 22.5 hours per week
- Job ref
- 203-FH816
- Employer
- South Warwickshire University NHS Foundation Trust
- Employer type
- NHS
- Site
- Charter Avenue
- Town
- Coventry
- Salary
- £22,383 pro annum
- Salary period
- Yearly
- Closing
- 06/05/2024 23:59
Employer heading
Health Visiting Clerical Assistant
Band 2
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 5300 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site which has allowed us to reduce waiting times for car parking passes. The Trust have also been able to freeze car parking charges.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Job overview
Coventry Health Visiting Service are seeking a clerical assistant to join our amazing Family, Health and Lifestyle Service for 12 months on a fixed term contract.
This post would provide the post holder with valuable experience in working within a community health setting.
This is a part time post 22.5 hours which can be worked flexibly, Monday to Friday.
The primary responsibilities are a range of administrative and clerical duties as delegated by the Senior Clinic Assistants and Health Visitors. You may also need to work in clinical areas within the community setting to assist with the smooth running of well-baby clinics and other clinical activities as directed by the Clinical Leads.
The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff to share this commitment. As part of our safe recruitment practice, it is a mandatory requirement for all newly appointed staff requiring a Disclosure and Barring Service (DBS) check to be registered with the DBS Update Service. All eligible staff recruited to the Trust are expected to maintain their annual update subscription whilst employed with the Trust as a condition of employment. The cost of the first year’s subscription to the update service will be reimbursed by the Trust as a payroll refund.
It is essential that applicants can meet the travel requirements of the post.
Main duties of the job
The Health Visitor Clerical Assistant (HVCA) will ensure that tasks delegated by the team are completed in a professional manner. Tasks will include taking telephone calls and liaising with parents/cares and professionals on behalf of the Health Visitor, achieving timely and effective communication for the team with the use of e-mails and message book, the maintenance of the office notice board, ordering of stationary, filing, processing in coming post and preparation of post.
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Detailed job description and main responsibilities
To arrange venues and send out appointments for development assessments and other appointments on behalf of the Health Visitor and Community Nursery Nurse. Re-arrange and cancel appointments on behalf of the Health Visitor and the Community Nursery Nurse.
To Support and contribute to the work of Health Visitors within the clinic setting; duties will include weighing and measuring preschool children, adhering to growth foundation guidelines and under the direction of the Health Visitor.
Responsibility for ensuring that all equipment used within the clinic areas (including toys) are clean and in good working order in accordance with the Trusts Infection Control Policy and Health and Safety Policy. Report any faulty equipment within the office or clinic areas to the appropriate service/division e.g. estates/IT.
The upkeep of notice boards within the clinic and community areas, and the ordering of any supporting leaflets and literature as requested by the Health Visitor/Community Nursery Nurse.
Maintenance of safe and efficient filing systems ensuring the security and confidentiality of records is in accordance with trust policies and procedures for record keeping and data protection.
Contribute to health visiting records when appropriate, maintaining accurate and contemporaneous records e.g. sent appointment times/Was not brought.
To formulate database and excel spreadsheets and to input and retrieve computer data as required by the Health Visiting team, producing reports as requested in a timely manner.
To develop and use skills of observation and recognize any significant changes in client circumstances and behaviour and to report any concerns immediately back to the Health Visitor.
To have a good understanding of current Child Protection guidelines and procedures in accordance with Warwickshire Children’s Safeguarding Board.
To undertake mandatory training, and service specific training as required maintaining skills and competencies. To work within the remit and scope of the job description. To input annual leave and training request on e-roster in a timely manner. To participate in regular 1:1 clinical supervision and appraisals with a Health Visitor.
Person specification
Qualifications
Essential criteria
- Good standard of education
Desirable criteria
- RSA qualification or equivalent
Experience
Essential criteria
- Recent office experience
- Experience of Microsoft Computer packages inc. Word, Excel
Desirable criteria
- Experience gained preferably within the NHS
- Previous work with babies, young children and families in the last three years
Skills
Essential criteria
- Demonstrate good organisational skills and be able to maintain office systems
- Ability to work unsupervised and manage own workload
- Must be willing, after training, to undertake clinical tasks which assist professional staff, e.g. weighing of babies and be willing to undertake further training as required
- Must be able to demonstrate the importance of maintaining confidentiality of client information
- Must have an understanding of Child Protection principles and willing to undertake mandatory Child Protection Training
Personal Qualities
Essential criteria
- Good interpersonal skills and be able to communicate effectively, including a good telephone manner and message taking skills
- Must be able to demonstrate an understanding of equal opportunities and anti- discriminatory practice in the workplace
- Must be able to work as a member of a team supporting other members of the Health Visiting team
Other
Essential criteria
- Must be able to meet the travel requirements of the role
- Must be willing to work flexibly within working hours of 9am-5pm Monday to Friday
- The post holder may be required to undertake some moderate lifting and handling
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Ellen Stone
- Job title
- Clinical Lead
- Email address
- [email protected]
- Telephone number
- 07880428175
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