Job summary
Employer heading
Place Planning and Development Programme Manager
NHS AfC: Band 8a
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 5300 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site. This ensures all new staff joining the Trust will have access to car parking facilities without the need to go on a waiting list. The Trust have also been able to freeze car parking charges.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Job overview
An exciting opportunity has arisen to take on a new role as Rugby Place Planning and Development Programme Manager. Hosted by SWFT it is an exciting joint post between the Trust and University Hospitals Coventry and Warwickshire. We are looking for a highly motivated and talented individual, with excellent engagement, programme, and leadership skills.
This role will be responsible for programmes of work associated with system leadership, transformation and improvement and partnership working across organisations and services. The role will have a strong link with Rugby Borough Council, particularly the Community Development team, in helping to support the levelling up and health inequalities agenda.
The successful candidate will be highly motivated and will have experience of working in the health and/or local authority sectors. We are looking for someone who will relish working in a learning and reflective environment. They will have demonstrable knowledge and expertise across NHS and cross system improvement as well as successful programme management planning and management of risk.
Main duties of the job
Key to the role will be the ability to work in collaboration with Place partners to design and deliver the priorities of integration and collaboration across Rugby Place and support interface with the Warwickshire Care Collaborative, one of two geographical Care Collaboratives in the Coventry and Warwickshire Integrated Care System which constitute the partnership of organisations responsible for organising and delivering health and social care within the Coventry and Warwickshire footprints respectively. The ICB has endorsed the creation of the Care Collaboratives to enable the transfer or responsibility for commissioning and delivering from the Coventry and Warwickshire Integrated Care Board to the Care Collaborative following a three-phase approach. The Warwickshire Care Collaborative brings together the three place partnerships of providers and commissioners of health and care at a Warwickshire footprint; Rugby is one of three Places that make up the Warwickshire Care Collaborative (along with Warwickshire North and South Warwickshire Places).
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Detailed job description and main responsibilities
Rugby Place is a multi-level, complex programme involving different partners and stakeholders in the delivery of a system wide approach to improving health and care outcomes for people living in Rugby.
The post is a new role and will support Rugby Place in the design and delivery of programmes of work to deliver agreed priorities and outcomes; hosted by SWFT it will be a joint post between the Trust and University Hospitals Coventry and Warwickshire.
This role will be responsible for programmes of work associated with system leadership, transformation and improvement and partnership working across organisations and services. The role will have a strong link with Rugby Borough Council, particularly the Community Development team, in helping to support the levelling up and health inequalities agenda.
Key to the role will be the ability to work in collaboration with Place partners to design and deliver the priorities of integration and collaboration across Rugby Place and support interface with the Warwickshire Care Collaborative, one of two geographical Care Collaboratives in the Coventry and Warwickshire Integrated Care System which constitute the partnership of organisations responsible for organising and delivering health and social care within the Coventry and Warwickshire footprints respectively. The ICB has endorsed the creation of the Care Collaboratives to enable the transfer or responsibility for commissioning and delivering from the Coventry and Warwickshire Integrated Care Board to the Care Collaborative following a three-phase approach. The Warwickshire Care Collaborative brings together the three place partnerships of providers and commissioners of health and care at a Warwickshire footprint; Rugby is one of three Places that make up the Warwickshire Care Collaborative (along with Warwickshire North and South Warwickshire Places).
The successful candidate will be highly motivated and will have experience of working in the health and/or local authority sectors. We are looking for someone who will relish working in a learning and reflective environment. They will have demonstrable knowledge and expertise across NHS and cross system improvement as well as successful programme management planning and management of risk.
Key Result Areas
Knowledge, skills and experience required:
Planning and Programme Management
Support the planning of programmes of work across Rugby Place partners including Primary Care, Warwickshire County Council, Rugby Borough Council, UHCW, SWFT, Coventry and Warwickshire Partnership Trust, the Coventry and Warwickshire ICS, the voluntary sector and Healthwatch to define priorities, benefits and deliverables.
Work with partners to develop the provision of equitable services and ensuring parity for Rugby residents across services
Manage the lifecycle of programmes of work containing multiple projects. Reporting on progress and managing risks and issues, acting as a point of escalation for projects.
Design of work streams and projects to deliver programme objectives and deliverables.
Development and maintenance of programme documentation which reflects the complexities of a system wide programme and captures cross linkages and dependencies.
Conduct regular Gateway Reviews to ensure that the programme and work streams are able to deliver on time and within budget.
Manage the delivery of benefits and track realisation of programme/project outcomes.
Conduct regular reviews of governance arrangements to ensure consistent operating structures and processes that are fit for purpose.
Work in close partnership with Rugby place partners, taking a joined up perspective and supporting the Rugby agenda by working in an increasingly joined up manner and delivering on the priorities of integration and collaboration in Rugby Place.
Analysis and Judgement
Demonstrate a flexible approach to the development and delivery of new programmes as necessary in Rugby Place.
Interrogate and analyse, sometimes highly complex information to support the delivery of clear project reporting and project outcomes.
Write and submit regular high level programme reports for Rugby Place forums showing progress against milestones, status, resource requirements, issues, risks, dependencies and making recommendations where a range of options may exist.
Communications
Produce written documentation, including board reports, as required for all relevant other governance forums.
Ensure that written documentation is appropriate for its target audiences and utilises appropriate media.
Work closely with relevant communications leads in Rugby Place to ensure that any Communications and Engagement plans are owned across Place by all stakeholders.
Key working Relationships
The post holder will be required to build and maintain good working relationships with a broad range of stakeholders across Rugby Place.
The post holder will be expected to:
Nurture key relationships with partners across Rugby Place
Deal with complex and sometimes conflicting issues in workshops, meetings, one on one communications and other evens relevant to aspects of the programme
Work closely with programme leads across Rugby Place to ensure strategic and operational alignment of relevant work programmes across Place through supporting Place governance
Employ effective communication, negotiation and influencing skills to drive delivery and change management with stakeholders at all levels who may hold differing views
Represent Rugby Place in a variety of formal settings, potentially delivering complex information and difficult messages to senior audiences
Key working relationships will be as follows:
Members of Place forums including County Councillors, Primary Care representatives, Healthwatch, Voluntary Sector, SWFT, UHCW, Warwickshire County Council, Public Health, Rugby Borough Council
Programme SROs, clinical leads and executive leads, Trust and other provider programmes of work and local government programme transformation leads
Other stakeholders as required e.g. NHSE, patients and public engagement groups, voluntary sector and community leaders
Measurable result areas:
Responsibility for the management of the lifecycle of programmes of work containing multiple projects. Reporting on progress and managing risks and issues, acting as a point of escalation for projects.
Responsibility for the design of work streams and projects to deliver programme objectives and deliverables.
Responsibility for the development and maintenance of programme documentation which reflects the complexities of a system wide programme and captures cross linkages and dependencies.
Responsibility for the interrogation and analysis of sometimes highly complex information to support the delivery of clear project reporting and project outcomes.
Accountable to write and submit regular high level programme reports for Rugby Place forums showing progress against milestones, status, resource requirements, issues, risks, dependencies and making recommendations where a range of options may exist
Responsibility for effective communication, negotiation and influencing skills to drive delivery and change management with stakeholders at all levels who may hold differing views.
Produce written documentation, including board reports, as required for all relevant other governance forums.
Ensure that written documentation is appropriate for its target audiences and utilises appropriate media.
Person specification
Experience
Essential criteria
- Educated to degree level or evidence of equivalent study or knowledge and experience
- Evidence of Programme/project Management training/qualifications
Desirable criteria
- Evidence of post graduate training or education or work based learning
Previous Experience
Essential criteria
- Proven experience of managing lifecycles of programmes of work containing multiple projects
- Proven track record of project management
- Proven track record of managing risk
- Proven track record of managing cross linkages and interdependencies
- Track record of innovation in transformation, developing new models of care and supporting innovative provider development
- Experience of implementation of complex programme delivery and conducting Gateways reviews
- Proven experience of managing change and transforming services
- Proven experience of managing the delivery of benefits and tracking the realisation of programme/project outcomes.
- Proven track recording public and patient engagement in relation to service development and change
- Demonstrable experience of utilising programme management methodologies
- Experience of producing written documents including Board reports
Skills
Essential criteria
- Able to utilise programme/project/transformation methodologies
- Able to describe strategic aims in simple terms and communicate contentious or sensitive information effectively to a range of audiences
- Able to interrogate and analyse complex and contentious information to support the delivery of clear project reporting and project outcomes.
- Strong interpersonal skills and proven ability to develop, maintain and enhance relationships with a variety of stakeholders
- Excellent communication skills, ideally demonstrated through experience of writing management reports and project planning documents and through confidently communicating complex arguments and advising senior colleagues
- Able to handle conflict constructively and effectively
- Experienced user of excel, word and PowerPoint
Knowledge
Essential criteria
- Comprehensive understanding of national, regional and local health and social care policy
- Understanding of models and good practice for excellent programme management and transformation methodology
- Awareness of and committed to Equality and Diversity policies
Other
Essential criteria
- Flexible, self motivating and acts on own initiative
- Meticulous and enthusiastic that work is carried out to the highest standards
- Able to work with a great degree of flexibility and adaptability
- Assertive and professional
- Committed to own personable continuing development
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rachel Tompkins
- Job title
- General manager
- Email address
- [email protected]
- Telephone number
- 07899064089
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