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Detailed job description and main responsibilities

Communication and Relationship

·         Managing the Outlook diary for the wider team, including arranging and changing appointments and prioritising these as appropriate

·         Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.

·         Acting as a point of contact for the team, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously

·         To provide administrative support to all team members to support a range of department initiatives.

·         Working together with a range of stakeholders across the NHS to provide an effective administrative function.

Information Resources

·         Inputting, monitoring, and checking data to support projects work.

·         Developing and maintaining an effective electronic filing systems, to ensure that information is accessible to other members of the team.

Planning and Organising

·         Organising and planning events including board meetings.

·         Provide specialist administration support and advice to the team.

·         Preparing agendas, taking notes and distributing papers.

·         Supporting group discussions and interviews as necessary.

Policy and Service Development Implementation

·         Supporting teams in project management and participating in events.

·         Working with all team members in the collection of information for performance reporting on relevant projects

Financial and Physical Resources

·         Collating relevant information required for financial management of the team.

Running and collating reports which may include reports to a board and senior management as required.

General/Other: 

• Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales.
• Have a flexible/adaptable approach to their work to meet various deadlines
• The post holder will take responsibility for own personal and professional development and maintain competence knowledge and skills commensurate with the role whilst also ensuring compliance with Statutory and mandatory training.
• The post holder will carry out any other duties as may reasonably be required by their line manager
• Deliver against specified organisational objectives, achieving quality outcomes, and prioritising own workload to deliver within tight deadlines
• Undertake research and development as directed.
• To arrange/schedule meetings, assessments, boards and reviews as required.
• Willing to engage with and learn from peers, other professionals, and colleagues.
• Professional calm and efficient manner. Effective organiser, influencer, and networker.
• Demonstrates a strong desire to improve performance and support the development of others and make a difference by focusing on goals.
• Word processing and processing documents as required.
• Promote the image of the team across the Integrated Care System.

This job description is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. The specific objectives of the post holder will be subject to review as part of the individual’s performance review/appraisal. There may be a requirement to undertake other duties as may reasonably be required to support the ICB in accordance with your grade/level in the organisation.