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Crynodeb o'r swydd

Prif leoliad
Reception
Gradd
NHS AfC: Band 2
Contract
Parhaol: Monday to Thursday 08.00 - 12.30 and Friday 08.00 - 17.00
Oriau
Rhan-amser - 26.5 awr yr wythnos
Cyfeirnod y swydd
278-RE-0424 - CC
Cyflogwr
South East Coast Ambulance Service NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Crawley Headquarters
Tref
Crawley
Cyflog
£22,383 pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
Today at 23:59

Teitl cyflogwr

South East Coast Ambulance Service NHS Foundation Trust logo

Receptionist - Crawley

NHS AfC: Band 2

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.

Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website.

Trosolwg o'r swydd

We are looking for someone who is friendly, engaging, confident and a good team player.

You will be able to work on your own initiative as well as working within a large team, to manage tasks to ensure the front reception area runs smoothly. You will be answering a busy non-emergency switchboard and dealing with Visitors face to face.

 

Prif ddyletswyddau'r swydd

You will deal with postal deliveries (both internal and external), couriers, order various stock items for the building (such as stationery and beverages), and of course greet callers and navigate them to the appropriate department/person via a busy switchboard.

If you have excellent customer service and reception skills, and enjoy meeting people, then you will enjoy the challenge of working as part of this busy team. 

Reception is open Monday to Friday 08.00hrs to 17.00hrs. We are looking for a permanent Receptionist to cover the following shifts Mon to Thursday 08.00 – 12.30pm and Friday 08.00 – 17.00 totalling 26.5 hours per week. We also have future opportunities for afternoon shifts, this can be discussed at interview stage. 

Gweithio i'n sefydliad

  • Option to join NHS pension scheme
  • A minimum 27 days' holiday each year, increasing after 5 years’ service pro rata)
  • Personal and professional development and training opportunities.
  • Salary Sacrifice schemes for cars or push bikes.
  • Access to occupational health and counselling services.
  • Award winning wellbeing hub
  • Back up buddy App
  • Access to NHS discounts, offering NHS employees a range of money-saving deals.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

- Answering a busy switchboard

- Directing Visitors

- Ordering stationery and beverages

- Sorting incoming and outgoing post (both internal and external)

- Printing ID cards for new starters and expired cards 

Manyleb y person

Customer Service

Meini prawf hanfodol
  • Previous Telephone Switchboard Experience
  • Customer Service Experience
Meini prawf dymunol
  • Reception Experience
  • Proven Experience in dealing with members of the public

Switchboard Skills

Meini prawf hanfodol
  • Previous Telephone Switchboard Experience
  • Previous Experience of handling multiple queries over the telephone

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Care Quality Commission - Requires improvementStep into healthEmployers Network for Equality & InclusionArmed Forces Covenant

Gofynion ymgeisio

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Justine Buckingham
Teitl y swydd
Business Support Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07825 011624
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg