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Crynodeb o'r swydd

Prif leoliad
Medicine
Gradd
NHS AfC: Band 4
Contract
Parhaol
Oriau
  • Llawnamser
  • Rhannu swydd
  • Gweithio hyblyg
37.5 awr yr wythnos (up to 37.5 hours per week)
Cyfeirnod y swydd
372-MED2119-D
Cyflogwr
Calderdale and Huddersfield NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Calderdale Royal Hospital
Tref
Halifax
Cyflog
£25,147 - £27,596 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
22/05/2024 23:59
Dyddiad y cyfweliad
29/05/2024

Teitl cyflogwr

Calderdale and Huddersfield NHS Foundation Trust logo

Team Leader/Medical Secretary

NHS AfC: Band 4

Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. 

We are committed to recruiting to our values.  Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.  

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.  Find out more - Why Choose CHFT?

Our Future Plans

The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/


 

Trosolwg o'r swydd

An opportunity has arisen for  a Team Leader/Medical Secretary within the Medical Division.

This post will be full time (or job share to fill full-time hours) and cross site working, based at both HRI & CRH per service needs, managing the secretarial/administrative staff for rheumatology, dermatology, typing pool, care of the elderly services.

The medical secretary aspect will include typing letters from dictation, facilitate meetings, reports, overseeing the management of waiting lists, ordering supplies and various other duties to support the service. 

You will also be required to support other colleagues and services subject to service needs for the wider Medicine services.
 
You will need to be compassionate and caring, diplomatic and be able to manage the demands of the role with empathy and resilience.
 

The successful applicants must possess excellent communication skills and have the ability to work well in a team.

The successful applicants should possess RSA II word processing or equivalent and have a good standard of general education with the desire to learn new skills and undertake training. 

The applicants must have secretarial experience in an NHS office or environment with EPR & ESR experience.

 As the role will involve large volumes of typing they must have previous experience of audio and touch typing and be able to prioritise workloads, whilst managing the demands of your team.

Previous experience of supervising a team would be advantageous.

 

Prif ddyletswyddau'r swydd

Please note: interviews will be held week commencing 22nd January 2024.

The post-holder will provide secretarial/administrative support to the department consultants, designated medical staff and their teams and back fill subject to service needs.

The post holder will be responsible for maintaining records both manually and on a computer system and demonstrate the ability to handle sensitive and confidential patient information, i.e. clinical letters, investigations and results.

The post holder acts as the first point of contact for all forms of communication for the consultants and Medical Team from GP's, patients and relatives, consultants and other Trusts.

 

Gweithio i'n sefydliad

Calderdale & Huddersfield NHS Foundation Trust is a dynamic and successful organisation with a strong organisational and personal development focus.  With over 5,000 employees and a turnover of £310 million, The Trust provides a comprehensive range of secondary care services to the people of Calderdale and Huddersfield and has an exceptional reputation for service delivery.

The Foundation Trust aims to design and implement services, policies and measures that meet the diverse needs of our service, population and workforce, ensuring that none are placed at a disadvantage over others.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

The work requires the ability to work unsupervised, aid in the supervision of the secretarial team and handle a variety of duties.  Please see job description for more comprehensive detail.

  • Priorities/allocate secretarial workloads, deploying staff dependant on service needs.
  • Be actively involved in projects and lead on areas of improvement/change.
  • Supervise Medical secretarial team  - manage annual leave/sickness/return to work interviews/attendance monitoring and performance issues.
  • Resolve daily matters with a positive can do attitude, whilst managing a busy workload.
  • Work closely with other Team Leaders, Admin Manager, Operational Managers and General Managers across all areas in a professional manner.
  • Validate monthly time sheets for submission to payroll
  • Participate in recruitment and selection including shortlisting and interviewing.
  • Deliver inductions and undertake probationary meetings and reviews, documenting outcomes/results on appropriate reporting systems.
  • Request and validate flexible workforce shifts subject to service needs whilst staying within budgetary constraints.
  • Complete yearly appraisals for your team and set objectives in line with Trust policy to meet contractual targets.
  • Complaints investigation, reporting and identifying & implementing lessons learnt.
  • Arrange, attend and participate in meetings; minuting meetings as required and following up on actions.
  • Overseeing the management and monitoring of waiting lists.

 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • GCSE English and Maths grade 9-3 (A*-D)
  • Accurate keyboard skills to RSA 2 or equivalent.
  • Evidence of commitment to organisational and individual development and undertake all mandatory training where required
Meini prawf dymunol
  • Degree or Management Qualification
  • ECDL/NVQ2 in Business Admin/Customer Service or equivalent

Experience

Meini prawf hanfodol
  • Experience in an office environment.
  • Experience of using computer programmes e.g. Word, Excel, Outlook
  • Experience of working to deadlines and targets.
  • Ability to organise and prioritise own workload.
  • Must have good and accurate inputting skills
  • Experience of audio/touch typing with speed and accuracy.
  • Awareness of confidentiality
  • Medical terminology
  • Good communication skills, able to communicate clearly and concisely both on the telephone and face to face.
  • Conflict Resolution
Meini prawf dymunol
  • Supervising staff, managing attendance/performance
  • Experience of working in an NHS environment
  • Experience of budgets/finance
  • Experience of Complaint handling
  • Experience of Recruitment and Selection
  • Awareness of Local and National NHS guidelines
  • Understanding of Trust policies and their impact on service delivery
  • Experience of ESR & EPR systems
  • Experience of facilitating and minuting meetings.

Special Knowledge/ Expertise

Meini prawf hanfodol
  • Knowledge of IT software including email, internet, databases, thinkpads and presentations
  • Advanced keyboard skills
  • Resolve daily matters with professional and positive can do attitude
  • Acting with diplomacy and integrity at all times, especially during challenging times
Meini prawf dymunol
  • Actively involved with projects and leading on areas of improvement, including analysing and producing reports
  • Knowledge of EPR

Bathodynnau ardystio / achredu cyflogwyr

Trust IDApprenticeships logoAge positiveArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthAccredited Menopause Friendly Employer

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Samantha Croll
Teitl y swydd
Operational Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07385398618
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg