Address

North East Ambulance Service
Bernicia House
Goldcrest Way
Newburn Riverside
Newcastle upon Tyne
NE15 8NY

Telephone number

0191 430 2000

Website

http://www.neas.nhs.uk/

Patients are at the heart of everything that we do to support our mission of "right care, right place, right time".  We have a strong track record of delivering high quality patient care, focussing resources to produce the most effective outcomes. We are at the leading edge of innovative service design which has consistently led to us being one of the highest performing ambulance trusts in the country.

Our vision is to make a difference by integrating our care and transport in the pursuit of equity and excellence. This means we will drive through improvements in service delivery and work to ensure all of our patients have a positive experience, not losing sight of our requirement to eliminate waste, inefficiency and unnecessary costs. Our mission and vision remain firm:

Right Care, Right Place, Right Time

Our strategic intentions reflect the Trust's current operating environment and all of our planning continues to be strongly aligned with the intentions of our Commissioners, feedback from patients, service users and staff.

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