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Crynodeb o'r swydd

Prif leoliad
General Surgery
Gradd
NHS AFC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
432-HR634-24
Cyflogwr
East Suffolk and North Essex NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Ipswich Hospital
Tref
Ipswich
Cyflog
£22,816 - £24,336 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
10/07/2024 23:59

Teitl cyflogwr

East Suffolk and North Essex NHS Foundation Trust logo

Admissions Clerk / Support Secretary

NHS AFC: Band 3

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Trosolwg o'r swydd

An opportunity has arisen for an Admissions Clerk / Support Secretary within the General Surgery department at Ipswich Hospital.  This is a busy department working closely with the Medical Teams, Nursing Team, Outpatients Department, Theatre Departments and the wider hospital teams. 

This post is full time 37.5 hours per week.

This is a key role within the Department.  We are looking for a dynamic and enthusiastic team player to provide secretarial support to the consultant team within the General Surgery department. 

You will be responsible for ensuring that the administration needed to support the running of this busy department is completed in a timely way within target timeframes and for the management of 18 weeks and other targets within this speciality.  Attention to detail is a must as are excellent communication skills and the ability to prioritise and plan. 

If you think this role is for you and you would like to join our friendly and busy department, we want to hear from you.

Prif ddyletswyddau'r swydd

You will maintain a high standard of secretarial service to meet the needs of the clinical team within the General Surgery Department, ensuring that accurate and up to date typing of clinic letters and correspondence is achieved through digital dictation / audio.  You will deal with queries from patients, GPs and other medical teams regarding patient care.

You will utilise the required technology / hospital any other new technology or systems that are introduced and support other team members to do so to deliver an efficient administrative and secretarial service.

You will train and develop other team members to ensure competencies are developed, sustained and updated and to deliver the required administrative and secretarial service in a changing working environment.

You will support team members by having a flexible approach to both workload, additional tasks and working patterns.

Gweithio i'n sefydliad

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A 

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

For full details of the responsibilities and duties of this role please see the attached job description. 

Manyleb y person

Experience

Meini prawf hanfodol
  • Proven previous experience as a medical secretary or medical administrator
Meini prawf dymunol
  • NHS experience
  • Experience within relevant work area
  • Experience of working with members of the public
  • Supervision/co-ordination of other team members

Qualifications

Meini prawf hanfodol
  • GCSE’s A to C or equivalent in Maths and English.
  • NVQ level 3 in administration/secretarial or equivalent experience

Knowledge

Meini prawf hanfodol
  • Confidentiality and Data Protection
  • Customer service
Meini prawf dymunol
  • NHS Knowledge of relevant work area

Skills

Meini prawf hanfodol
  • Excellent communication skills (written and verbal) to deal with complex or sensitive information.
  • Able to plan and prioritise effectively and work within defined deadlines.
  • Ability to deal appropriately with sensitive and confidential information.
Meini prawf dymunol
  • Advanced keyboard skills
  • Able to manage unpredictable workload, and interruptions

Bathodynnau ardystio / achredu cyflogwyr

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Abigail Wiseman
Teitl y swydd
Service Manager - General Surgery
Cyfeiriad ebost
[email protected]
Rhif ffôn
07710114663
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg