Job summary
- Main area
- Urology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-SCCS-1524
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Charing Cross Hospital
- Town
- London
- Salary
- £27,948 - £29,468 pa inclusive
- Salary period
- Yearly
- Closing
- 26/07/2024 23:59
Employer heading
Pathway Administrator
Band 3
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career. We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
An exciting opportunity has arisen for candidates to apply for the role of Pathway Administrator within the Urology Team at Charing Cross Hospital. The successful post holder will be primarily responsible for managing diagnostic appointments and providing administrative support to the Urological Cancers Team.
The Imperial bladder & renal service entails a number of high volume pathways. This post holder will work as part of a large multi-disciplinary team to support in ensuring a smooth patient pathway and a high quality patient experience.
Due to the nature of the post it is essential that the post holder is highly motivated and organised with an ability to prioritise and problem solve in a busy working environment. Communication is key for this role and it will be expected that the post holder can demonstrate an ability to communicate with patients and staff across all disciplines. The successful candidate should ideally have some knowledge of the RTT , DM01 &Two Week Wait time standards.
Main duties of the job
To provide administrative support across a number of the urology patient pathways, liaising closely with the pathway co-ordinators and the clinical teams to provide an efficient service.
To ensure that correspondence is sent out to patients in a timely manner and that patient queries are answered by phone and email.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert
Person specification
Education/ Qualifications
Essential criteria
- GCSE or equivalent in Maths and English or equivalent experience
Desirable criteria
- Medical terminology
Experience
Essential criteria
- Administrative experience
- Basic IT literacy
Desirable criteria
- Previous NHS administrative experience
Skills/Knowledge/ Abilities
Essential criteria
- Attention to detail
- Competent use of IT systems and ability to learn
- Flexibility
- Clear and effective communication skills
- Good interpersonal skills
Desirable criteria
- Knowledge of Cerner and / or DictateIT
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Thusara Manimaran
- Job title
- Service Support Manager
- Email address
- [email protected]
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