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Leadership

• To adopt a values-based approach to management, leading with care and compassion.
• To be able to incorporate considerations of equality, diversity and inclusion into decision making on a day-to-day basis.
• Be able set an example in this regard and having the courage to challenge negative behaviours.
• To be comfortable with their relationship with failure and be able to promote a strong learning culture within SACT Services.
• To foster a culture of continuous improvement within SACT Services, promoting a learning culture and creating a psychologically safe environment through which improvements can be made.

Strategic Planning and Service Development

• To develop and implement long term service strategy and policies for SACT Services that fully reflects the direction and service needs of the Trust, its commissioners and the SACT Committee and including Drugs and Therapeutics Committee approvals.
• To input into corporate strategies, maintain awareness of the needs of stakeholders linkages to relevant legislation as well as national and local healthcare guidance and initiatives.
• To manage competing demands on the service and resolve conflict, where they arise, relating to service provision.
• To interpret and implement broad policies and NHS guidance, contribute to corporate policies and strategy and to develop services locally in line with them.
• To lead and coordinate service objectives ensuring relevance to local and national priorities.
• To play a key role in service planning for SACT and the wider SACT Services agenda within the Trust including developing and implementing long term strategic plans for continued development of services.

Service/Operational Management

• To co-ordinate operational management of the department working closely with Head of SACT, the Clinical Leads, and other managers across the service and the division.
• To Plan and implement strategy for operational management so as to meet organisational performance plans within agreed budgets and timescales.
• To provide leadership and direction for managers within the service, ensuring clear communication of policy, business objectives and agreed targets.
• To ensure the implementation of effective and appropriate performance management systems and processes to ensure delivery of performance targets.
• To lead the service on the performance management agenda, developing strategies and process changes to ensure achievement of agreed activity levels. This includes liaison with clinicians to influence working practices to achieve the necessary changes.
• To interpret and analyse highly complex data in relation to performance management using Trust software to develop performance management reports for both internal and external consumption.
• To lead on substantial programmes of work to improve services across pathways of care or for specific care groups as designated.
• To develop the postholder’s own work plan in line with service, departmental, divisional and Trust objectives.
• To work collaboratively with the Head of SACT providing cross cover where necessary.
• To be an active member of the divisional senior team, contributing to the divisional agenda, performance and objectives.
• To participate in the Trust senior manager on-call rota.

Clinical

• To provide advice, guidance, supervision and leadership to the nursing and allied health professionals within the team.
• To supervise the professional work of the nursing and allied health teams, working closely with the relevant heads of profession.
• To facilitate the implementation of clinical and professional policies and guidelines from the Trust and relevant external bodies.
• To work closely with consultant medical staff and other health care professionals within the clinical areas to enable well-coordinated care.
• To establish close links with all managed staff in order to facilitate the best possible patient care pathway.
• To assist in the promotion of evidence-based practice and clinical audit.
• To comply with the relevant code of practice and standards of proficiency for their profession.
• To lead highly specialist clinical services.
• To oversee the development, introduction and implementation of new systems, treatment, and administrative systems with respect to their integration into the SACT service.

Service Improvement

• To manage improvement in patient and carer experience and the efficiency with which services.
• To utilise and interpret research and audit findings appropriately to aid the development of new guidelines, protocols and facilities which will support improvements.
• To be responsible for writing and producing service improvement reports, business cases etc. as required.
• To ensure that there are developments and improvements across the entire pathway by undertaking work in the allocated area, in line with service and Trust objectives.
• To lead and deliver on specific projects, which will bring about an improvement in the provision of health care services within the service in collaboration with operational managers and their teams.
• Ensures that regular progress reports, data sources and overall service details are produced and submitted to appropriate committees within the Trust.
• Regularly attends and participates in team meetings, and work closely with the other service managers and governance team.

Financial Management & Business Planning

·       To take responsibility for and manage service budgets.

·       To be an authorised signatory for financial payments.

·       To sign off overtime and travel expenses.

·       To order specialist equipment.

• To lead on business planning for the SACT service, ensuring that there is an agreed performance management framework to effectively monitor the delivery of the annual business plan and that any conflict with respect to content and delivery is reconciled.
• To prepare robust business cases that enable services to remain financially stable and responsive to the demands placed upon them.
• Perform highly detailed and complex options appraisals in order to inform decision making process.
• In liaison with the Head of SACT, contribute to budget setting for all areas of the service.
• To ensure organisational procedures are deployed across the service for control of activities against budget.
• To ensure that the service works to achieve organisational effectiveness and deliver services within available resources.
• To develop schemes and action plans to ensure the service offers the commissioners value for money.
• To use and analyse financial information systems to ensure a robust system for financial monitoring, budgetary performance and appropriate allocation of funding for the service.

 Human Resources Management

• To implement the Trust strategy and policy for HR management and development Including recruitment and selection, discipline, grievance, performance appraisals  etc.
• To develop and implement departmental workforce plans as part of business planning process in line with Trust HR strategies.
• To ensure an appropriate departmental structures and skill mix to enable and empower individuals to make decisions, where appropriate, and that individuals have clearly defined responsibility and accountability.
• To ensure effective recruitment processes are implemented within departments compliant with Trust policy including chairing appointment panels.
• To ensure that appraisal systems are implemented and cascaded to all staff within departments.
• To provide appraisal/performance review resulting in clearly understood objectives and personal development plans that reflect both the needs of the Trust and the longer term goals of staff.
• To takes action under Trust personnel policies (e.g. grievance, disciplinary, capability) where necessary.
• To ensure systems are in place within the service to identify poor performance, conduct issues and that any individuals identified are appropriately supported and managed within Trust policies. To ensure that grievances and whistle-blowing are treated appropriately and within Trust policies.
• To ensure that the service adopts flexible working practices that meet appropriate legislative and best practice guidance and achieve a fair balance between the preferences of individual members of staff, the needs of the service, and the preferences of the whole staff group.
• To ensure that communication mechanisms operate effectively so that a culture is promoted where all staff can become involved in influencing and supporting the achievement of quality improvement and patient-focused care.

 Communication

• To communicate highly complex and sensitive information on compliance with performance targets, strategic objectives resources, staffing and service related information, with senior managers and directors within Trust, and across other external organisations and agencies.
• To negotiate, influence, persuade and reconcile conflicting views in a challenging environment in a manner that ensures corporate credibility and fosters effective and lasting relationships with colleagues, staff, patients and other stakeholders.
• To develop and implement processes that support good communications across the SACT service, as well as the division.
• To ensure effective engagement across SACT services, using negotiating and influencing skills to ensure that the services are considered in the planning and development processes of other clinical groups.
• To undertake presentations to staff groups within and outside the Trust and to members of the public.
• To represent SACT service publicly.
• To record personally generated information and ensure a system is in place, compliant with best practice in data management and Trust policies, to record, collate, process and store information on the management of patients and staff members.
• To update patient records and maintain departmental records as appropriate.

* See attached documents for full details *