Job summary
Employer heading
Clinic Manager
Evolutio is an independent Hospital Eye Service provider, established in 2011 and having seen over 1 million patients, using milti-disciplinary clinical teams, working together to deliver a high-quality ophthalmology outpatient and minor surgical service, for NHS and self-pay patients.
We are seeking an enthusiastic and motivated person to manage the Feltham & Slough clinics and the Wembley, Park Royal and Colindale clinics . A key part of your role will be developing your team to deliver exceptional patient care. You must have strong management experience and be able to deliver results through your passion of people and by working closely with others to develop them through performance management.
Main Duties
To ensure the levels of professionalism, customer care and product knowledge of all staff within the clinic meets or exceed the company standard in order to effectively meet patients needs.
General administration to support the efficient operation of the clinic, delivery of clinic KPI’s, quality measures, and standards.
To recruit, induct, coach and support the team to ensure that all staff within the clinic meet the acceptable level of knowledge and competence.
To minimize the occurrence of patients complaints through improved customer service and quality of service. To resolve any complaints quickly, efficiently, and professionally.
To be responsible for all aspects of Health and Safety for the clinic and its employees and to ensure that all guidelines and legal requirements are upheld.
Essential Skills
Management experience
Excellent communication and presentation skills
Adaptable with a flexible approach to work
If you would like to enquire about how evolutio can support your clinical career growth, then please email your CV to [email protected] or apply on line now https://www.evolutio-ophthalmology.co.uk/clinic-manager-wembley-park-royal-colindale/
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