Job summary
- Main area
- Discharge Team
- Grade
- Band 7
- Contract
- Fixed term: 12 months (maternity cover end date 06/01/25)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-MIC-1409
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Trustwide
- Town
- London
- Salary
- £54,320 - £60,981 pa inclusive
- Salary period
- Yearly
- Closing
- 07/11/2024 23:59
Employer heading
Service Improvement Lead - Discharge Services
Band 7
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
An exciting opportunity has arisen as part of maternity leave cover for a motivated, organised and dedicated individual with a passion for service improvement. We are looking for someone with NHS experience, leadership skills and talents for problem solving, data analysis and reporting. This role will manage and support the administration roles within the discharge team and is responsible for ensuring robust provision of administration support to the discharge services and their community partners.
The post holder will also support the discharge Leadership team on a number of exciting service improvement projects including ensuring we maximise digital solutions to process issues using progammes such as Optica and Cerner, our electronic patient record system. Our aim is to improve hospital flow, prevent delays, improve patient experience of hospital discharge and work collaboratively with our community partners.
Main duties of the job
- Alongside the integrated discharge team and the integrated discharge leadership team, identify opportunities for service redesign, promoting a patient centred approach
- Utilise evidence-based service improvement techniques and modernisation tools to develop services in line with Trust objectives
- Support the integrated discharge leadership team in the development and implementation
- of business cases and bids to internal and external bodies to improve services
- Ensure excellent communication with service users, ICBs, GPs and other key organisations in the system is maintained so that their needs and views are taken into account in the planning and monitoring of discharge activities and improvements
- To prepare and deliver presentations on services to stakeholders
- Ensure that mechanisms are in place to ensure accurate management of agreed performance metrics
- Ensure all regular and ad hoc data requests related to the discharge services and inclusion health team service are accurate and delivered on time to relevant internal and external stakeholders
- Responsible for overseeing the Information Technology needs of the services and ensuring data is captured and analysed in a timely manner and ensuring high standards of patient record management and compliance with the Data Protection Act and patient confidentiality
- Line manage, coach and develop staff.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person specification
EDUCATION
Essential criteria
- Relevant first degree or equivalent experience
Desirable criteria
- Completion of project management course, e.g. PRINCE 2
SKILLS
Essential criteria
- Advance skills in the use of Excel and other programmes to analyse and present data
EXPERIENCE
Essential criteria
- Experience of operational and staff management in the NHS
- Track record of success in contributing to delivering change and project management
- Experience of dealing with conflict and working with colleagues to agree remedial action as required
Desirable criteria
- Experience of working in a variety of Health and Social Care settings
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Annabel Rule
- Job title
- Head of Integrated Discharge
- Email address
- [email protected]
- Telephone number
- 07728608337
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