Job summary
Employer heading
Senior Pharmacy Support Worker - Homecare
Band 3
Job overview
Main duties of the job
We are looking for a friendly and hardworking individual to join our busy Homecare team as a Senior Pharmacy Support Worker within University Hospital Southampton NHS Foundation Trust (UHS).
Homecare is a service that involves arranging medication and treatments to over 8500 patients in their home via 12 different Homecare providers.
We are a small but expanding team of 14 staff consisting of 2 Pharmacy Technicians, 8 Senior Pharmacy Support Workers, and 4 Pharmacy Support Workers. The department operates Monday to Friday, from 9:00 to 17:30.
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service.
Detailed job description and main responsibilities
This role is office based and involves raising purchase orders against Homecare prescriptions, receipting goods onto our system & also processing invoices for payment through our JAC computer system. Other duties include looking after homecare provider statements & co-ordinating the daily emails & queries. You will also be responsible for supervising & organising the team of pharmacy support workers
The ideal candidate will have:
-IT experience
-suitable supervisory & organisational skills
-show attention to detail
-excellent written and verbal communication
-ability to prioritise workload
-ability to work independently
Person specification
Qualifications / training required
Essential criteria
- NVQ 2 in Pharmacy or other Level 2 approved GPhC qualification for pharmacy support staff or equivalent experience
- Supervisory qualification or equivalent demonstrable experience of supervision
Desirable criteria
- 2 GCSE’s or equivalent grades A* - C or 4-9 in English and Maths (If qualifications gained outside the UK evidence of equivalent standards must be demonstrated at interview)
- Other healthcare qualifications
- GCSEs in science-based or other role specific relevant subjects
Supervisory qualification or equivalent demonstrable experience of supervision
Essential criteria
- Use of information technology in the workplace or within education or voluntary sector
- Standard keyboard skills
- Previous pharmacy experience (hospital or community) or supervisory experience
Desirable criteria
- Previous experience in health or social care (if not pharmacy)
- Experience in stock control i.e., receiving, maintaining and / or issuing stock
- Clinical trials or research experience (Clinical trials only)
- Use of till and / or handling money in a work environment (RSH posts only)
Aptitudes and skills required
Essential criteria
- Customer service skills in the workplace or voluntary sector
- Communicate effectively with others in English both in speaking and writing
- Able to demonstrate ability to pass Numeracy test at interview
- Ability to follow procedures
- Attention to detail and accurate working
- Able to work independently and prioritise work.
- Motivated and self-reliant and organised
- Adaptable particularly able to work in busy, noisy and changing environments
Desirable criteria
- Demonstrate times when able to work effectively under pressure
Trust Values
Essential criteria
- Patients First
- Always Improving
- Working Together
Documents to download
Further details / informal visits contact
- Name
- Jo Conway
- Job title
- Homecare Team Manager
- Email address
- [email protected]
- Telephone number
- 02381203220
- Additional information
Mweetwa Muloongo, Advanced Senior Pharmacy Support Worker
Ph: - 02381 203220, Email: [email protected]
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