Job summary
Employer heading
Reception Supervisor
Band 4
Job overview
Main duties of the job
The recruitment team at the University Hospital Southampton NHS Foundation Trust (UHS) are delighted to be able to offer a fantastic opportunity for a customer focussed, friendly and enthusiastic individual, as part of our expanding service.
UHS offers fantastic training and development giving you the best possible opportunities to achieve the career you want. Development of our staff is central to the delivery of high quality, safe and effective care. We can offer opportunities to develop within a supportive environment, and our staff survey results reflect our commitment to facilitate your career progression.
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service.
Detailed job description and main responsibilities
We are looking for enthusiastic, motivated, highly adaptable individual to supervise our reception team in the Immunology laboratory at Southampton General Hospital.
The main duties of the role include supporting the Biomedical Scientists in the laboratory by booking in samples, sending away samples to other laboratories, organising reception staff to perform duties within reception, filing reports, receiving supplies, performing some assays. Applicants must be able to demonstrate an organised and thorough approach to their work. Previous NHS laboratory experience is an advantage although full training for the role will be provided.
Qualifications
Essential - GCSE in Maths and English at grade A -- C/4-9 or alternatively Functional Skills in Maths and English at Level 2
Experience
Practical experience in a NHS laboratory
Ability to work as part of a team and promote team working
Being flexible and adaptable at work in order to meet competing priorities
The main shift will be 9am - 5pm Monday to Friday.
Person specification
Trust Values
Essential criteria
- Patients First
- Always Improving
- Working Together
Qualifications / training required
Essential criteria
- A level or equivalent in at least two from Maths, English and Science at level A to C
Desirable criteria
- ECDL or equivalent knowledge of computers
- Previous knowledge of hospital IT systems
- Completion of an internal multidisciplinary laboratory training course
Previous or relevant experience necessary
Essential criteria
- Previous experience in laboratory work
- Knowledge of genomic processes Application and Interview
Desirable criteria
- Previous experience in an NHS environment
- Previous experience of performing genomic procedures
- Previous experience in a diagnostic medical laboratory
Aptitudes and skills required
Essential criteria
- Keyboard skills
- Able to follow operating procedures
- Attention to detail
- Good communication skills
- Manual dexterity
- Able to prioritise work and adapt to changing circumstances
- Effective team member
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Robert Stevens
- Job title
- Hiring Manager
- Email address
- [email protected]
- Telephone number
- 02381208284
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