Job summary
- Main area
- Coroporate
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 242-4545-LR
- Employer
- North West Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- 30 651 EP Management Team
- Town
- Bolton
- Salary
- £62,215 - £72,293 per annum
- Salary period
- Yearly
- Closing
- 09/02/2025 23:59
Employer heading
![North West Ambulance Service NHS Trust logo](https://static.trac.jobs/employer-logos/593.png)
Head of Command and Resilience Training
Band 8b
North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
An exciting opportunity has arisen to join the Trust Resilience team as Head of Command and Resilience Training. Reporting to the Assistant Director of Resilience, the Head of Command and Resilience Training is accountable for the leadership, management, development, and performance of a team responsible for the delivery of Command & Resilience training.
The post holder will be responsible for the proposal, implementation and delivery of training programmes relating to command, major incident including control centres and wider Resilience training across the Trust, and in collaboration with other Ambulance Trusts, NHS Resilience Capabilities Unit and NHS England EPRR team regionally, and nationally.
The post holder will ensure that the Trust delivers on its obligations under statute, NHS England Commissioning arrangements/ Ambulance Standard Contract/EPRR Framework, CQC Registration, Multi-Agency Agreements, and obligations, locally set strategy and in consideration of pertinent national guidance. This will be in partnership with the senior Resilience Team, Accountable Emergency Officer, and the broader senior team within the Directorate.
Main duties of the job
As a trained National Inter-agency Liaison Officer (NILO) the post holder will require a high level of knowledge around the specialist skills sets required, providing specialist tactical and operational advice to NWAS commanders, and collaborating with partners. The postholder will be required to lead by example and maintain competencies as laid down in National Occupational Standards and as defined by the Trusts training needs analysis. As a NILO the postholder will be part of the Trusts on call rota.
This is an excellent opportunity for the post holder to continue to develop a team of Command and Resilience Educators accountable for the delivery of EPRR training across the regional footprint of the North West Ambulance Service.
All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy: NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to; values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity, and uncertainty.
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role.
Person specification
Skills
Essential criteria
- Expert communication and relationship skills.
Qualifications
Essential criteria
- Educated to degree level or relevant professional extensive experience.
- Full UK driving license, with C1.
- Appropriate emergency driving qualification.
Experience
Essential criteria
- Experience of undertaking a mentor role.
Skills
Essential criteria
- Extensive experience and expert knowledge of Emergency Preparedness, Resilience and Response and able to demonstrate credibility.
- Ability to analyse highly sensitive and contentious information.
- Leadership skills.
- Aptitude to work autonomously within senior decision-making forums internally and when representing the Trust in external groups at local regional and national level.
- Knowledge and understanding of the NHS Resilience Capabilities Unit command standards and guidance.
- Knowledge and understanding of Skills for Health.
- Highly developed analytical and judgement skills including ability to consider and manage strategic, political and operational factors within highly complex situations.
- Ability to work collaboratively with other health professionals and blue light partners
- Experience in the application of HR processes.
- Demonstrable experience of line management responsibilities.
- Demonstrate excellent problem-solving and decision-making skills
- Able to operate with confidential materials, including those protected under the government security classifications.
- Confidence and ability to present effectively to large audiences.
- Aptitude for strategic thinking and planning and able to grasp complex political, legislation and policy issues whilst constructing formal strategy, policy and procedures.
- Ability to manage complex and contentious situations and to resolve and progress beyond ‘Wicked Problems’ where obvious solutions are not immediately evident.
- Extensive experience of learning and development strategies, processes and systems
Qualifications
Desirable criteria
- HCPC registered Paramedic working to full scope of autonomous practice.
Qualifications
Essential criteria
- National Inter-Agency Liaison Officer (NILO) (or Tactical Commander) or willing to work towards.
- Working knowledge of the Civil Contingencies Act, Emergency Preparedness guidance, and Emergency Response and Recovery guidance.
- Training and Education training qualification or equivalent experience.
Experience
Essential criteria
- Demonstrable experience of leading teams to deliver against objectives.
- Experience delivering training, course development and assessment in the field of Emergency Preparedness, Resilience and Response/Specialist Operations.
- Experience of working within a multi- agency environment.
- Experience of providing operational, tactical and / or strategic level command at multi-agency incidents.
Personal / Other
Essential criteria
- Required to be vetted and successfully pass Security Clearance (SC) Level.
Vaules and Behaviours
Essential criteria
- orking together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
Values and Behaviours
Essential criteria
- Being at our best – professional and adaptable and takes pride in work.
- Making a difference – act with compassion, kindness and integrity towards everyone.
Documents to download
Further details / informal visits contact
- Name
- Steve Hynes
- Job title
- Assistant Director of Resilience
- Email address
- [email protected]
List jobs with North West Ambulance Service NHS Trust in Administrative Services or all sectors