Crynodeb o'r swydd
- Prif leoliad
- Administrative services
- Gradd
- Band 2
- Contract
- Parhaol
- Oriau
- Llawnamser
- Rhan-amser
- Cyfeirnod y swydd
- 188-THQ2040225
- Cyflogwr
- University Hospital Southampton NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Southampton General Hospital
- Tref
- Southampton
- Cyflog
- £23,615 pa or pa pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- Today at 23:59
- Dyddiad y cyfweliad
- 04/03/2025
Teitl cyflogwr
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Patient and Family Support Hub Healthcare Support Worker
Band 2
Trosolwg o'r swydd
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for a detailed job description of the role.
Open only to applicants from Hampshire & Isle of Wight NHS Integrated Care System, which is limited to:
Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Hampshire and Isle of Wight Healthcare NHS FT, South Central Ambulance Service, or Hampshire Hospitals FT.
Prif ddyletswyddau'r swydd
The Patient and Family Support Hub (PFSH) Healthcare Support Worker (HCSW) is part of the multidisciplinary team that delivers care to patients, relatives, and carers in the PFSH. To achieve this, the HCSW will assist in the provision of high-standard individualised care, under the supervision of the staff working within the PFSH team.
a) To support the Patient and Family Support Hub Coordinator and Manager in leading the development and delivery of the Patient and Family Support Hub.
b) To support projects for key initiatives, reporting to the Patient and Family Support Hub Coordinator or Manager.
c) To help high-risk and vulnerable patients, direct them to relevant information and volunteer assistance or escalate concerns to the Patient and Family Support Hub Coordinator or Manager.
d)To support the volunteers and guests in the Patient and Family Support Hub.
Gweithio i'n sefydliad
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
The successful candidate(s) will work Monday-Friday initially over a 8 am-4 pm rota and must be able to work on-site in support of patients, relatives and carers that visit or use the Patient and Family Support Hub
1. Assist patients with activities of daily living, this may include all basic care such as assisting with toileting needs, and repositioning of the patient whilst in the PFSH or when retrieving them from a clinical area.
2. Respect and maintain the patient’s privacy and dignity at all times, whilst acknowledging the personal beliefs and wishes of patients. Taking into account communication barriers, communicating effectively to deliver person-centred care.
3. Communicate regularly with the patients, their relatives, carers and the multidisciplinary team (including volunteers) involved with the provision of care in a caring, compassionate and professional manner.
4. Share responsibility for key aspects of housekeeping and stock control. Demonstrating a good awareness of cost efficiency and ensuring that the PFSH environment remains a safe, clean and tidy area for both staff and patients.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Completed care certificate or ability to complete within 6 months of appointment.
- Completed secondary education
Knowledge and experience
Meini prawf hanfodol
- Ability to move and handle patients and equipment
- Evidence of empathy, patience and dependability
- Ability to deal with a range of difficult situations
- Be able to take instruction / directions and work within the confines of the role
- Ability to cope with fluctuating demands and pressures of the role.
- Requirement to be aware of and adhere to the care certificate standards; https://www.hee.nhs.uk/our-work/care-certificate
- Capable of completing core HCSW competencies and additional specific competencies related to area of work within 12 months of appointment.
Meini prawf dymunol
- Previous experience in: Acute hospital setting. HCA experience. Volunteer sector Teaching Assistant Nursing home carer Experience in a caring role
- Understanding of acute hospital environment and the role of HCA
Values and behaviours
Meini prawf hanfodol
- Patients First
- Always Improving
- Working Together
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Steph Keith
- Teitl y swydd
- Patient and Family Support Hub Coordinator
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 02381 202424
- Gwybodaeth i gefnogi eich cais
Rhestr swyddi gyda University Hospital Southampton NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector