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Communication and relationship skills

• Deal with sensitive situations, including considering how the impact of any changes being made through improvement projects may affect the current working arrangements and practices of staff and manage communication methods accordingly.
• To answer telephone and email queries from patients, colleagues, and external providers.
• To provide expertise and project co-ordination in relation to improving the efficiency and effectiveness of the TLHC data capture and quality.
• To work as part of a team in partnership with Milton Keynes University Hospital Cancer Services, the Cancer Alliance, BMLK CCG, Respiratory Clinical Teams and any group or individual who use the TLHC service to support he delivery of high-quality data

Analytical skills  

• To provide expertise and project co-ordination in relation to improving the efficiency and effectiveness of the TLHC data capture and quality

• Take responsibility for leading on specified work streams that support the improvement of the TLHC data
• To evaluate the working systems and existing processes within TLHC programme and redesign processes requiring improvement whilst also addressing any training and development requirements.

Planning and organisation skills

• To provide high quality day to day administrative support to the TLHC team, managing own workload, and using judgement and experience to help prioritise work.
• To attend MDT meetings as required and take relevant meeting notes
• The ability to work without direct supervision and on own initiative, managing the day to day office functions and liaising with departments both internal and external to the TLHC services as required.

Please refer to the job description for further details.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.  

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system.  Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.   This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing  employment  with  the  Trust,  all  employees  (except Medical & Dental Staff on national terms and conditions) are  subject  to  a probationary period lasting  a  period  of  six  months  with  an  option  to extend  for  a  further  six  months  to  a total of  12 months.