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Crynodeb o'r swydd

Prif leoliad
Admin
Gradd
Band 2
Contract
Parhaol
Oriau
Rhan-amser - 30 awr yr wythnos
Cyfeirnod y swydd
351-BAY784-MC
Cyflogwr
Lancashire & South Cumbria NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Older Adult Community & Orchard Admin
Tref
Lancaster
Cyflog
£24,169 Per Annum
Cyfnod cyflog
Yn flynyddol
Yn cau
16/04/2025 23:59

Teitl cyflogwr

Lancashire & South Cumbria NHS Foundation Trust logo

Receptionist- Older Adults Community Mental Health Team

Band 2

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.

Trosolwg o'r swydd

Post:  Receptionist
Location: Devitre House, Morecambe
Banding: Band 2
Hours: 30hrs

Lancashire & South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent Mental Health Services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.

An exciting opportunity has arisen for a Receptionist based at Devitre House, Lancaster but work agile covering our Outpatient and Inpatient settings across Lancaster and Morecambe.

We are inviting applications from individuals with excellent organisation skills, ability to work on your own or as a member of the wider admin team.  The successful candidate will be able to communication with staff, servicer users, visitors and carers in a professional manner.  The successful candidate must be computer literate, able to use Microsoft office packages and a good telephone manner.

Prif ddyletswyddau'r swydd

The post holder will be organised, professional, committed and will assist in providing a high standard, quality reception service with The Bay Network.

The post holder will work flexibly in response to the needs of the service providing cover to various sites including Inpatient as directed by their line manager to ensure continuity of service provision.

The post holder will have knowledge of relevant customer service procedures applicable to this role.  Problem solving is an integral part of the role. 

The role will involve contact on a daily basis with a wide range of people – both internal and external to the organisation and therefore requires a confident approach. The post holder will need to be a team player with very strong communication skills.

Gweithio i'n sefydliad

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

 

Please see attached the job description and person specification for more information about this role.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • NVQ Level 2 in Customer Care – or equivalent experience
  • Willingness to commit to continuous personal development

Knowledge

Meini prawf hanfodol
  • Knowledge of administrative systems and processes
  • Understanding of confidentiality within the workplace

Experience

Meini prawf hanfodol
  • Previous experience in customer services or administration

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sara Newhouse
Teitl y swydd
manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg