Detailed job description and main responsibilities

• Greet all visitors to the unit in a friendly, helpful and courteous manner.
• The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
• To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
• To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
• Deal with and distribute incoming mail, checking and replying to ward emails.
• Ensure all patients’ notes on the unit are maintained in good order with test results promptly and correctly filed.
• Arrange out patient’s appointments as required.
• Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patient’s.
• Organise hospital transport as requested.
• Undertake computer-training courses as required, and ensure up to date bed states daily.
• Be involved in the training of new staff (with the support if the IT department) in use of the Trusts computer systems.
• Order and maintain adequate supplies of equipment, printing and stationary.
• Complete request for repairs, maintenance etc, as requested. Ensuring a good audit trail and follow up as required until completed.
• Deal with personal effects and documentation relating to lost property and property belonging to patients who have died on the unit.
• Provide cover as required in the event of another ward clerk within the medical directorate being absent.
• Liaise with all other departments as needed regarding day-to-day unit communication

Please refer to the job description for further details.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.  

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system.  Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.   This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing  employment  with  the  Trust,  all  employees  (except Medical & Dental Staff on national terms and conditions) are  subject  to  a probationary period lasting  a  period  of  six  months  with  an  option  to extend  for  a  further  six  months  to  a total of  12 months.