Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 351-SPS1384-MF
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Sceptre Point/ Wesham Rehabilitation Centre
- Town
- Preston
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 28/04/2025 23:59
Employer heading

Medical Secretary/Flow Administrator
Band 4
Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:
• Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
• Specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Community physical health and well-being services for children and adults.
The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.
Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.
Job overview
An exciting opportunity has arisen for a Band 4 Medical Secretary/ Flow Administrator join the Rehabilitation Flow Team on a full time, permanent basis.
The Medical Secretary/Flow Administrator is a key role within the Rehab Flow Team. Whilst working to provide the professional administration to support the Rehabilitation Flow Deputy Admin Lead, Team Leader and the rehabilitation practitioners, the post holder will a key role in to the rehabilitation flow function. As well as being support for the Rehab Flow Team, the post holder will provide Medical Secretary duties for members of the Rehab Team. The post holder will be expected to work with a degree of autonomy and co-ordinate his/her activities with the members of the team in order that an efficient service is provided. The post holder will carry out the duties in such a way as to make a direct and positive contribution to the organisation of the work and to assist the Team to maximize the most effective Rehab Flow service. It is essential that the post holder exercises initiative commensurate with the role and it is vital that confidentiality is maintained at all times. The post holder will demonstrate an attitude which respects and values service users’ and their carers.
Main duties of the job
In doing this, the right candidate will have a desire to optimise the services user rehabilitation experience whilst supporting and improving flow within the rehabilitation pathway, working closely with multi-disciplinary colleagues. There is a requirement for clinical experience in the acute mental health settings with a desire to improve the patient experience and journey.
The successful candidate will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work. The right candidate must be able to demonstrate good interpersonal and communication skills, manage competing demands and organise their own work to contribute to the smooth operation of the Rehabilitation Flow Team.
For any questions about the job please contact Charlotte Lowe – Deputy Admin Lead for Rehab Services – 07779456606.
Working for our organisation
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT.
Detailed job description and main responsibilities
For more details on this vacancy please review the attached job description and person specification.
Person specification
Qualifications
Essential criteria
- NVQ Level 4 in Customer Care or Business Administration – or equivalent experience
- Demonstrable commitment to continuous personal development.
Knowledge
Essential criteria
- Awareness of issues in the Mental Health Network.
- Intermediate knowledge of a range of administrative procedures and practice.
Experience
Essential criteria
- Previous experience as a Secretary/Administrator including diary management
- Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
- Experience of supporting and minuting meetings.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Lowe
- Job title
- Deputy Admin Lead
- Email address
- [email protected]
- Telephone number
- 07779456606
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