Job overview

We are looking to recruit a visionary leader with a passion for digital transformation and patient care as the NWAS Regional Lead Directory of Services. We are seeking a leader to oversee our directory of services.

The purpose of this high profile strategic role is to provide senior management in the implementation and system support of NHS Pathways DoS and Capacity Management Modules (DoS) across the NHS North West footprint.  The post-holder is required to provide support to over 60 NHS organisations in the North West (including Acute Trusts, Commissioners, NHS 111 and NWAS) ranging from system education building to providing specialist training and support in the operation of the system.

The post holder will be responsible for delivery of an agreed commissioner led work programme for DoS improvement.  This will include delivery of key objectives, leading on delivery of the work programme with key commissioning stakeholders and reporting via the agreed governance arrangements.

As a specialist in the DoS system in the North West the post-holder will be required to support commissioners in the delivery of an integrated whole systems approach to Urgent and Emergency Care (UEC) through a project management approach.

If you are driven, ambitious, and passionate about patient care, and if you thrive in an environment that demands excellence, we would love to hear from you. Join us and help shape the future of healthcare for patients in the North West region.

Main duties of the job

Main duties

• Responsible for the management of maintenance of the DoS system in line with best practice and national guidance.
• To ensure that locally and nationally agreed policies and procedures are evaluated and assessed before developing implementation plans and users are fully compliant with all procedural issues. Providing guidance and documentation to the trust on the application of national policy, standards and guidelines relating to DoS.
• To respond to the needs of NHS Trusts in a consultancy and advisory capacity to ensure that they are enabled to take appropriate action with regard to capacity and activity management. Analysing, assessing, and interpreting complex and potentially conflicting user requirements of Acute Trusts and commissioners, identifying, and evaluating technical solutions so that their needs are met
• At all times, to promote collaborative working to ensure a fully integrated cross regional approach to management of DoS related issues.
• Co-ordinate the work programme of the DoS implementation user groups, linked where applicable the relevant networks, effectively manage DoS work streams providing direct supervision of any ancillary workgroups.
• Provide senior leadership to address requirements for DoS capacity and performance to support the delivery of key national and local strategic objectives and within the context of requirements for cost efficiencies and other local delivery targets.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.

Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.

Right to work - You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are currently able to provide sponsorship for roles that identified under the Health and Care visa, further information on this can be found here Health and Care Worker visa: Your job - GOV.UK (www.gov.uk)

Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.

DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.

Occupational Health - You will require satisfactory medical clearance.

Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.

From 1^st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours  for all appointments that commence in post from this date (except secondments).

If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.