Job overview

A vacancy has arisen within the Quality Division within the West Integrated Health Community (IHC) for a full time Primary Care Clinical Governance Manager. We would like applications from dynamic clinical leaders with a sound clinical governance and management background who are keen to start or develop their career in primary care. To undertake this post, you must hold a relevant clinical qualification.

The role involves leading a small team to support the clinical governance agenda for Primary Care contractors, and to provide expert knowledge and advice on the nuances of Primary Care within the Health Board.  The post requires an individual who can work autonomously and as part of a wider team and will suit someone who is confident, with excellent communication skills to build good working relationships with key stakeholders which include GP practices, Dental Practices, Community Pharmacies and Optometrists alongside Health Board colleagues and professionals from other sectors.

The successful candidate will need to be able to travel to various primary care sites across North West Wales for which travel expenses will be reimbursed. The role would be based at Eryldon in Caernarfon and there is flexibility for hybrid working. 

Main duties of the job

Main Tasks and Responsibilities: 

§  Provision of expert knowledge and advice in relation to Primary Care Contractors

§  Development and management of Primary Care Contractor Quality Assurance Visits and processes

§  Management of incidents, complaints, and mortality reviews and instigation of associated investigations and follow up as appropriate

§  Development and management of relationships with Primary Care Contractors and key groups

§  To provide timely informative reports for, and attend, clinical governance, and other associated meetings

§  Lead on and coordinate Primary Care Contractors to ensure compliance with appropriate regulations such as Putting Things Right and Duty of Candour

§  Work closely with the Health Board’s Primary Care Contractor Teams, IHC Primary Care Teams and Medical Directors

§  To provide training, support and advice on quality issues, patient safety, patient experience, clinical governance, and risk management to all staff

§  Support quality and safety improvement work

§  Complete presentations and report writing

§  Provide direct line management for the Clinical Governance Officer and Clinical Governance Facilitator

§  On occasion deputise for the Clinical Governance Lead

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.