Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent: Monday to Friday
- Hours
- Part time
- Flexible working
- Job ref
- 825-6000909-OPS-A
- Employer
- Shropshire Community Health NHS Trust
- Employer type
- NHS
- Site
- Bishops Castle Community Hospital
- Town
- Bishops Castle
- Salary
- £22,383 pro rata
- Salary period
- Yearly
- Closing
- 17/07/2024 23:59
Employer heading
Receptionist/Ward Clerk
Band 2
Job overview
We have an exciting opportunity for a Ward Clerk/Receptionist to join our friendly and dynamic team at Bishops Castle Community Hospital. This is a part-time position of 30 hours per week.
The postholder will provide telephone and reception duties, and will be the first point of contact for general enquiries from visitors, staff and patients. The postholder will also provide administration support duties to the administration team, the ward and other hospital departments as required.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Main duties of the job
- To effectively deal with all incoming telephone calls via switchboard both internally and externally.
- To act as first point of contact for staff, patients and visitors and deal effectively with any enquiries.
- To input patient admission and discharges.
- To assist the nursing staff with administration duties.
- To book patient transport.
Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Detailed job description and main responsibilities
Please see further information on the attached document entitled job description and person specification.
Person specification
Qualifications
Essential criteria
- GCSE grade 4 or above in English Language and Maths or equivalent.
Skills
Essential criteria
- Excellent communication skills both written and verbal.
- Good IT skills including Microsoft Office.
- Good organisational skills.
Experience
Essential criteria
- Reception/switchboard experience.
- Team work, multitasking and working under pressure.
- Customer service.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Catherine Euden
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 01584872201
- Additional information
Amanda Houghton Ward Manager
01584872201
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