Job summary
Employer heading
Band 3 safeguarding administrator
NHS AfC: Band 3
Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.
We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.
Job overview
Sirona care and health has an exciting opportunity for a Safeguarding Administrator to join the Integrated Safeguarding Team, working predominately with the Safeguarding Children's Team in Bristol.
We are a cohesive and dedicated safeguarding team committed to the ‘Think Family’ model and so you will be working in partnership with health colleagues and partner agencies with a holistic focus on improving outcomes for vulnerable children/young people ensuring that their voice is heard. We are a friendly team with a breadth of knowledge and expertise that we are ready to share and support the development of new colleagues. This is an exciting time to be part of our team and we look forward to hearing from you.
Main duties of the job
To provide a comprehensive administration service for the service/department, including, for example, answering telephone and/or email enquiries, managing clinical and non-clinical records (paper and electronic), formal correspondence, photocopying, arranging meetings/events/appointments and liaising with a range of clients/patients/carers, partners, colleagues and visitors. The post holder may provide reception/mail-handling services and/or meet and greet visitors, arranging appropriate hospitality. They may provide day to day supervision of others.
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The post holder will be responsible for managing highly confidential information relating to Child Protection and safeguarding cases, including the coordination of court reports and statements.
Working for our organisation
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Detailed job description and main responsibilities
Job description attached Specific Duties and Responsibilities Communication and Relationships · Presents a calm and professional approach to clients, carers, external partners, colleagues and visitors at all times. · Ensures that sensitive and confidential information is appropriately protected when stored and transmitted. When dealing with information regarding child death/child neglect/child abuse the post holder is exposed indirectly to information which may be distressing |
Person specification
Experience
Essential criteria
- • Experience of using Microsoft Word (create and format documents, mail merge), Microsoft Excel (create and format spreadsheets, simple formulae). Experience of databases (enter data, run simple reports) and producing reports/charts. • Experience of using/editing power-point presentations.
- • Experience of using/editing power-point presentations.
- • Approximately 2 years’ experience of working effectively as part of an administrative team.
- • Previous experience of producing legal reports / statements desirable
- • Experience of supervising or checking the quality of the work of others.
- • Experience of maintaining confidentiality and handling sensitive information.1
Desirable criteria
- • Experience in a similar work environment or service is desirable.
Skills
Essential criteria
- • Excellent written and verbal communication skills.
- • Polite telephone manner and demonstrable evidence of meeting high standards of customer service and targets/performance indicators.
- • Time Management/Prioritisation and organisation skills.
- • Attention to Detail.
- • Moderate typing speed (approx 40 – 50 words per minute). Some posts will require the ability to undertaking audio typing at this speed.
- • Ability to be flexible to meet the needs of the service (e.g. occasional adjustment of working hours to deal with an emergency or help manage an unusually high workload).
- • Ability to demonstrate emotional resilience to cope with the emotional demands of the role.
- • Ability to travel to other Sirona locations across BNSSG (e.g. meetings, training, covering for colleagues, transporting urgent mail or equipment).1
Knowledge
Desirable criteria
- • Knowledge of child protection administrative work including domestic abuse MARAC as it relates to health would be advantageous for this post.
Qualifications
Essential criteria
- • Good general education to GCSE level or equivalent – to include a C Grade in English and Mathematics.
- • NVQ level 3 in Business Administration or equivalent administrative qualifications or study, and a willingness to undertake appropriate administrative training where appropriate.
- • Intermediate level of IT skills (broadly equivalent to NVQ3, ECDL Extra, or RSA2/3).
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Anne Montgomery- jones
- Job title
- Specialist nurse for safeguarding children
- Email address
- [email protected]
- Telephone number
- 07825735039
- Additional information
Chloe Harrison
Tel : 07881940591
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