Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 083-7145446-MC
- Employer
- Sirona care & health CIC
- Employer type
- NHS
- Site
- Cossham Hospital
- Town
- Bristol
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 27/04/2025 23:59
Employer heading
Administration Support Officer
NHS AfC: Band 2
Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.
We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.
Job overview
Are you looking to kick start your career in Administration?
Are you looking to join an organisation where you feel rewarded for the work you do every day?
We are looking for an Administration Support Officer to join our team!
You will join our MSK team, supporting patients to optimise their experience.
Main duties of the job
You will support optimisation of clinical diaries through following the administrative standard operating procedures. This will include:
- Answering calls
- Responding to patient queries
- Booking appointments
- Sending out appropriate patient communication
- Registering referrals.
You will be required to work in our electronic notes system (EMIS) and your role will involve adding appropriate documentation to patient records.
Depending on service need, you may also cover reception duties which will include meeting and greeting patients and visitors.
Other responsibilities may include ordering stationery and supplies, being a fire warden, and making room bookings.
Working for our organisation
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find as an attachment on this vacancy.
Detailed job description and main responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.
If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.
Person specification
Experience
Essential criteria
- Administration experience in a customer/client envrionment
Desirable criteria
- Experience working in a health/sociall care or service oriented organisation
Qualifications
Essential criteria
- NVQ 2 in Administration or equivalent experience
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carole Wheaton
- Job title
- MSK Senior Administrator
- Email address
- [email protected]
- Telephone number
- 0300 125 6555
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