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Job summary

Main area
Performance
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
990-S3-EOE1140-A
Employer
NHS England
Employer type
NHS
Site
Victoria House
Town
Cambridge
Salary
£58,972 - £68,525 per annum
Salary period
Yearly
Closing
11/07/2024 23:59

Employer heading

NHS England logo

Improvement and Delivery Manager

NHS AfC: Band 8b

Job overview

An exciting opportunity has arisen to join the East of England System Coordination Teams as an 8b Improvement and Delivery Manager. The successful candidate for this role will be highly organised, proactive and results driven and looking for an opportunity to develop their skills and experience in a fast-paced environment.

The System Coordination Teams are each aligned with an ICS in the East of England to ensure the development of sound working relationships and excellent knowledge of progress, challenges and risks.

This role is an essential and integral post within the regional Operations Directorate will be covering a portfolio area which will include Elective Care, Urgent and Emergency Care, Diagnostic or Cancer performance.  The portfolio area of focus will be determined on the individual team need and skill set of the successful applicant.  This role will providing direct support to complex ICS systems through close working with ICBs and provider trusts to support the expected delivery in the portfolio areas

Main duties of the job

Key aspects of the role are as follows:

To work as part of a dynamic team in delivering an effective service, supporting managers and staff, working alongside Integrated Care Boards (ICBs) and Providers as part of a system, assuring system performance and delivery

The post will specifically lead on a portfolio of work, facilitating the local understanding and delivery of nationally developed key performance indicators which will give assurance systems are delivering against agreed priorities

To work with NHSE staff, providers and commissioners in the commissioning and provision of high quality, safe, patient and client-centred services and partnerships with Local Authorities, service providers, patients and the public within the framework of the NHS Constitution

Support development of, and assure management of, operational and strategic plans within the region working closely with ICBs and providers

Manage and actively promote the relationships with key stakeholders across NHS England and System teams

To monitor and oversee support and improvement delivery, tracking sustained delivery of quality outcomes and performance standards

Working for our organisation

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Detailed job description and main responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

For further details / informal visits please contact [email protected] or [email protected]

Person specification

Essential Criteria

Essential criteria
  • 1. Knowledge and experience working in one or more of the designated portfolio areas - Elective Care, Urgent and Emergency Care, Diagnostic and Cancer.
  • 2. Demonstrable experience of managing performance, planning and quality monitoring with ICBs and acute providers through management and improvement techniques.
  • 3. Demonstrable experience of NHS Operational Planning providing systems/providers with support and the subsequent reviewing of plans.
  • 4. Highly developed communication skills with the capability to analyse, review and make sense of highly complex, sensitive data or contentious information.
  • 5. Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.

Employer certification / accreditation badges

Documents to download

Apply online now

Further details / informal visits contact

Name
Liz McEwan
Job title
Assistant Director System Coordination
Email address
[email protected]
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