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Job summary

Main area
MHSOP
Grade
NHS AfC: Band 3
Contract
12 months (12 months - Fixed term contract / may be made permanent should funding become available)
Hours
Full time - 37.5 hours per week (Monday - Friday 9am- 5pm)
Job ref
346-TSM-011-25
Employer
Tees, Esk and Wear Valleys NHS Trust
Employer type
NHS
Site
Woodside Resource Centre
Town
Middlesbrough
Salary
£24,071 - £25,674 per annum
Salary period
Yearly
Closing
09/04/2025 23:59

Employer heading

Tees, Esk and Wear Valleys NHS Trust logo

Team Administrator

NHS AfC: Band 3

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job overview

We are looking to employ a full time - 12 months fixed term hardworking, conscientious individual who will work as a Clinical Team Administrator within Middlesbrough Older Person's Community Mental Health Team

The service operates across Middlesbrough, providing mental health assessment, advice, diagnosis, treatment and care planning to patients with complex needs ( including but not limited to patients who may require assessment for dementia).

We are looking to recruit a team administrator to join our existing team of administration support. You will be responsible for providing a high quality, flexible, administrative support. 

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

The role  includes supporting our established administration team welcoming patients into the building, planning of clinician diaries and may include dictation of clinical letters.  

Working for our organisation

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Detailed job description and main responsibilities

Please see  the attached Job Description and Person Specification which outlines the main duties and responsibilities of the role.

Please feel free to contact should you wish to have an informal chat about this post or wish to visit the team.

Applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis. In the event that permanent funding is secured for this post the successful applicant will be confirmed in post on a permanent basis.

Person specification

Qualifications

Essential criteria
  • Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management.
  • Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period
Desirable criteria
  • Level 3 Qualification in Leadership and Management.
  • RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment

Experience

Essential criteria
  • Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information)
  • Customer Service experience (face to face, answering calls, correspondence)
  • Experience of organising completing demands and workloads
  • Experience of setting up and maintenance of administrative systems and processes
  • Experience of working autonomously and proactively
Desirable criteria
  • Experience of supporting/supervising staff
  • Experience of handling monies and working within financial guidelines

Knowledge

Essential criteria
  • Understanding of data protection and the need for confidentiality and how to maintain this
  • Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook)
  • Knowledge of office systems and processes

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Melanie Sinclair
Job title
Team Manager / NMP
Email address
[email protected]
Telephone number
01642 368930
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