Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Children and Young People Transformation Business Support Officer
Grade
NHS AfC: Band 5
Contract
Fixed term: 8 months (FTC until 31/03/2025 /Secondment only for current NHS employees)
Hours
Full time - 37.5 hours per week
Job ref
990-MIDE-11-22686-B
Employer
NHS England
Employer type
NHS
Site
Midlands Region (Flexible includes East Region)
Town
Midlands
Salary
£28,407 - £34,581 per annum
Salary period
Yearly
Closing
14/07/2024 23:59

Employer heading

NHS England logo

Children and Young People Transformation Business Support Officer

NHS AfC: Band 5

Job overview

Invitation for applications for Business Support Officer for Children and Young People Programme NHS England

Do you have experience working with Children and Young People? Are you an experienced business support officer that would you enjoy influencing Children and Young People within and across local health systems in the Midlands? 

The Midlands Children and Young People’s Programme team are looking for a Business Support Officer to work as part of our dynamic, committed and enthusiastic transformation team for a maternity cover role.

This is an exciting position, reflecting national, regional and local commitment to implementing the Children and Young People priorities within the NHS Long-Term Plan.

The regional CYP team enable and support all 11 ICSs across the region to drive significant positive change to integrate and improve services across health and care for children and young people, ensuring their voices drive the design, delivery and evaluation of the services they use. We work collaboratively with all key stakeholders to ensure the commitments to children and young people in the NHS Long Term Plan are met. We support and enable local systems and colleagues across the Midlands region to: 

Enable local system and regional governance for CYP to support effective delivery and transformation of services;

Include the voice and insight of children, young people and families and everyone working to deliver and improve services;

Main duties of the job

As a Business Support Officer, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Midlands Area to progress the delivery of the CYP Transformation Programme.

In particular the post holder will:

•Provide high quality project, service, initiative and administrative support including information and analysis.

•Undertake reporting and analysis of information to support delivery and maintain effective PMO support.

•To maintain constructive relationships with a broad range of stakeholders. 

•Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data.

•Communicate information and issues, including briefings and reports.

Working for our organisation

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Detailed job description and main responsibilities

The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives.

 

This role is a full-time position being advertised on a fixed term or secondment basis until March 2025 . The post will be accountable to the Children & Young People Programme Director.

 

Project Management

•Undertake information/project analysis.

•Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team.

•Analyse and report on data and monitor the processing of data and information.

•Provides information to project lead on project and statistical information matters.

 

Financial and Physical Resources

•Support and inform the requirement and targeting of resources, monitoring spend, implementing and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis.

•Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time.

 

People Management (as required)

•Provide training, advice and support on own area of responsibility where applicable.

•Support training and induction of staff.

•Supervises team on their day to day activities

•Participate in the recruitment processes

 

Information Management.

 

•Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.

•Develop and maintain databases required for the role and/or department programme.

•Maintain administrative and information resources.

•Contribute to effective information management within the team.

You can find further details about the job, in the attached Job Description and other supporting documents.

For further details / informal visits contact: Lindsey Richardson, CYP Regional Lead

Person specification

Qualifications

Essential criteria
  • Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Knowledge and experience

Essential criteria
  • Knowledge of administrative procedures, project management or information analysis.
  • Knowledge of project principles.
  • Commitment to continuing professional development.
Desirable criteria
  • Previously worked in similar position within the public sector.

Skills Capabilities & Attributes

Essential criteria
  • Excellent time management skills with the ability to re-prioritise.
  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
  • Ability to pull together comprehensive draft reports, data and letters.
  • Negotiating, networking and persuasive skills. Excellent time management skills with the ability to re-prioritise.
  • Project management skills.

Values and Behaviors

Essential criteria
  • Commitment to and focused on quality, promotes high standards in all they do.
  • Able to make a connection between their work and the benefit to patients and the public.
  • Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
  • Values diversity and difference operates with integrity and openness.
  • Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.

Other

Essential criteria
  • An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lindsey Richardson
Job title
Children and Young People’s Regional Lead
Email address
[email protected]
Telephone number
07872813380
Apply online nowAlert me to similar vacancies