Job summary
- Main area
- Administrative
- Grade
- Non NHS Banding
- Contract
- Permanent
- Hours
- Part time
- Job ref
- 4265-6407515
- Employer
- HUC
- Employer type
- NHS
- Site
- Plymouth Dental Access
- Town
- Plymouth
- Salary
- £11.44 - £12.64 £11.44 per hour basic rate, plus weekend enhancement
- Salary period
- Hourly
- Closing
- Today at 23:59
Employer heading
Dental Operational Assistant- Plymouth
Non NHS Banding
Job overview
Operational Assistants will support the service by greeting patients and taking payments, over Saturdays, Sundays, and Bank Holidays. Shifts typically run 08:30 – 16:30, you would be required to cover shifts as part of a regular working patten over a 12-week rolling rota. Saturday weeks 2,4,6,7,8,10 and 11, Sunday’s weeks 2,4,5,9,11. See rota patterns for more detail. There will also be an opportunity for you to pick up additional hours covering colleagues leave.
Main duties of the job
- Liaise with Control Centre if dentist or dental nurse fail to arrive/ are delayed for their shift.
- Monitor patient waiting times, liaising with clinicians and patients to inform of delays/ waiting time.
- Ensure prescription protocols are followed in line with Access Dental guidelines.
- Liaise with On call manager should incidents arise.
- Ensure DAC remains clean and tidy at all times.
Working for our organisation
HUC provides accessible and high quality Integrated Urgent Care services to nearly 4.5 million patients across a range of counties, including Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is at the forefront of change and innovation in the health sector. We are passionate about patient care, and we have established a strong track record in delivering pioneering services.
NHS Pension Scheme. NHS Blue Light Card, Employee Benefits scheme.
Travel and expenses scheme.
Career opportunities.
Training and development opportunities.
Access to employee perks and discounts through our Heroes hub employee benefit & wellbeing site.
Employee Assistance Programme.
Detailed job description and main responsibilities
For a full job description and full person specification, along with more details about our organisation, please see attached documentation.
Person specification
Experience
Essential criteria
- Do you have good IT Skills?
- Do you have good communication skills?
- Do you have experience of working in a patient/public environment in an administrative role?
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Amy Bishop
- Job title
- Non- Clinical Recruitment Advisor
- Email address
- [email protected]
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