Crynodeb o'r swydd
- Prif leoliad
- Dermatology
- Gradd
- NHS AfC: Band 4
- Contract
- Cyfnod Penodol: 12 mis (Permanent)
- Oriau
- Llawnamser
- Rhan-amser
- Rhannu swydd
- Gweithio hyblyg
- Cyfeirnod y swydd
- 418-DERM7272-EH
- Cyflogwr
- Bedfordshire Hospitals NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Dermatology Department, 1st Floor,
- Tref
- Luton
- Cyflog
- £25,147 - £27,596 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 05/08/2024 23:59
- Dyddiad y cyfweliad
- 29/08/2024
Teitl cyflogwr
![Bedfordshire Hospitals NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/18.png)
Medical Secretary
NHS AfC: Band 4
Trosolwg o'r swydd
An exciting opportunity has arisen for the position of a Medical Secretary role within the Dermatology Department.
The Medical Secretary role is challenging and will require attention to detail as well as being able to work under pressure.
The post holder will work alongside the assistant service manager, pathway coordinator and the MDT which includes consultants, nurses and a wider admin team. The successful applicant will work closely with the consultants to deliver high quality care.
This is an exciting time for clinical service lines at Bedfordshire NHS Trust following the merger of Bedford Hospital and Luton and Dunstable Hospital in April 2020.
The successful candidate will need to be compassionate, resilient and self-motivated. This includes a positive approach to team working and have excellent interpersonal and problem solving skills. The ability to produce high quality work to timelines whilst managing conflicting priorities is essential.
If you are an excellent communicator, passionate about providing high quality care and you thrive in a complex and fast-paced environment we would love to hear from you.
If you would like to find out more about this exciting opportunity please contact; Leah Davis, Service Manager on [email protected] or 07976948105
Prif ddyletswyddau'r swydd
1. Work is managed rather than supervised. Act independently to plan, manage and prioritise own workload.
2. Knowledge and understanding through experience of sound office and secretarial practices. To organise and manage an efficient/effective filing system, thus ensuring all office practices are up-to-date and functional. Photocopying and scanning of relevant information.
3. Extensive key board skills including, touch and audio typing. Knowledge of software programmes (Microsoft Word, Outlook and hospital database).
4. Appropriate knowledge and understanding of medical terms and procedures.
5. To provide the first point of contact for all written and telephone enquiries on behalf of the Consultant and his/her team, using judgement to establish validity and priority of the contact.
6. Endeavour to meet urgent deadlines e.g. complaints, police reports, medical reports and other external organisations, ensuring patient confidentiality is maintained.
7. To carry out reasonable requests made by the Consultant and Line Manager to whom you will be responsible.
8. To deal with telephone calls, emails and take appropriate action as required. Provide non-clinical information to patients about admissions and appointments. Reassuring patients who are worried about test results.
9. Telephone calls should be dealt with in a sensitive and tactful manner especially when liaising with distressed, angry or confused patients/relatives.
Gweithio i'n sefydliad
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarise yourself with all requirements of the job.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
The post holder will be responsible for providing a comprehensive medical secretarial service to the Consultant and the Consultant’s team. The medical secretary will be instrumental in the smooth running of the office and will need to work without supervision, using their initiative when dealing with enquiries that arise in the absence of the Consultant, to bring about a successful outcome. The post also demands the ability to communicate at all levels with patients, relatives, medical colleagues and allied health professionals and maintain a high standard of service to meet the needs of the patient. Please see Job Description for further information.
Manyleb y person
Qualifications
Meini prawf hanfodol
- English Qualification (GCE/GCSE minimum)
Meini prawf dymunol
- Typing Qualification (LCC, RSA or similar)
Experience
Meini prawf hanfodol
- NHS Experience (Clerical)
Meini prawf dymunol
- Medical Secretary Experience (NHS preferred)
Experience
Meini prawf hanfodol
- Experience of admin duties
Meini prawf dymunol
- Office, audio typing and minute taking experience
Skills
Meini prawf hanfodol
- Excellent IT skills - Microsoft Office (minimum)
Meini prawf dymunol
- Internal IT apps (iPM / Evolve / ICE / Big Hand)
Knowledge
Meini prawf hanfodol
- Patient confidentiality awareness
Meini prawf dymunol
- Understanding of the NHS and medical terminology
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Leah Davis
- Teitl y swydd
- Service Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07976948108
Rhestr swyddi gyda Bedfordshire Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector