Detailed job description and main responsibilities

PRINCIPLE RESPONSIBILITIES

General

•  Ensure that patient experience, patient safety and clinical effectiveness are of the highest standard, meeting national and local outcome measures and standards.
• Role model Trust leadership behaviours.
• Cultivate an open & honest culture where people feel able to raise concerns & share good practice.
• Ensure effective implementation of all Trust policies, procedures and standards within the wards/departments.
• Ensure the clinical area practice within Data Protection/ Confidentiality/ Caldicott principles.
• Work collaboratively with clinical and non-clinical colleagues across the Trust to ensure effective and efficient delivery of services.
• Ensure that effective communication processes are in place.
• Contribute to the development of a high performance culture for the directorate.
• To identify modernising opportunities to utilise digital opportunities to enhance care, patient empowerment and communication.

Clinical and Quality

•  Supports the Trust capacity and flow processes to ensure patients access the care needed at the appropriate time and receive their care in the right clinical setting.
• Actively support the process to discharge patients safely and timely, which requires helping ward teams to set patients up with remote monitoring kit and explaining to patients how to use it.  
• To review VHS patients with daily contact through the most appropriate medium, including patient symptom assessment and observations. To interpret findings and form a list of differential diagnoses and a treatment plan.
• To undertake a full virtual clerking of patients on admission to the VH service, ensuring patients have the necessary information and target reading upon discharge from hospital and (re)admission to the VH, clarifying with the discharging team whenever necessary.
• Communicate with primary care services to ensure continuity of care and coordinate readmission of patients who are deteriorating in the community.
• Maintains timely, accurate and appropriate documentation, whilst communicating the outcome of clinical encounters to GPs and other health professional in a timely manner.
• Foster good relationships by working collaboratively with the multidisciplinary team.
• To ensure wards have appropriate equipment to provide to patients on discharge and transfer into the VH.
• Close interaction and care coordination with maternity triage service for the management of pregnant women.
• Instructing and counselling patients & their relatives with regard to mental and physical health issues.
• Supporting and contributing to timely discharge planning including completing discharge summaries and support optimising bed capacity. 
• Work to improve the quality of patient experience within the directorate.
• Participating in writing up service evaluation results
• Contribute to achieving and maintaining financial sustainability of the VHS.
• Identify opportunities to improve quality and deliver best value for the VH service.

Teaching and Training

• Participate in the development and expansion of the service including:

• • Attending teaching and developing skills on literature review.
  • Engaging in collecting data and patient feedback.
  • Proactive role in developing pathways, including literature research.

Personal Development

•  Takes responsibility for attending statutory and mandatory training in accordance with the Trusts’ training needs analysis and mandatory training matrix. Makes effective use of e-learning opportunities to achieve compliance with mandatory training.
• Takes responsibility for own continuing professional development and performance, maintaining own portfolio in accordance with Professional body revalidation requirements. Is able to identify own development needs in relation to current practice and future plans, setting personal development objectives.