Job vacancy: Band 5 Digital Technology Services IT Security & Asset Support Officer, Birmingham Community Healthcare NHS Foundation Trust, Birmingham

Job summary

Main area: Digital Technology Service IT Security and Asset Support Officer
Grade: NHS AfC: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 820-6423339-COR

Employer: Birmingham Community Healthcare NHS Foundation Trust
Employer type: NHS
Site: Priestley Wharf
Town: Birmingham
Salary: £28,407 - £34,581 per annum
Salary period: Yearly
Closing: Today at 12:00
Interview date: 23/07/2024

Band 5 Digital Technology Services IT Security & Asset Support Officer

NHS AfC: Band 5

Detailed job description and main responsibilities

The post-holder will support the management of information security related risks within the Trust.
Support the Information Security Risk Assessments of systems and keeping information and systems secure.
Working with different departments across the organisation in relation to cyber risk.
Work with external organisations in relation to cyber risk management.
Support any cyber risk investigations including security breaches and incidents.
Support the monitoring of different risks and mitigating solutions in place.
The post holder will provide advice on IT software and hardware estate and operational matters.
Perform daily and long term operational management of BCHC hardware and software assets. This will include reviews of asset against hardware and software specifications and licensing allocation.
Continued focus on asset management and the importance of cyber security through the hardware and software asset life cycle.
Support the remediation of any assets with hardware or software discrepancies to meet the required cyber security and software requirements for systems using the Certero system to automatically un-install software and reporting on the successful completion of any remediation activity.
Establish and maintain documentation of procedures, processes and reports concerning IT security and asset management and support the implementation of such procedures and processes across the Digital Technology Services Department.
Assist with effective management of the Certero SAM application and that the content collated is maintained. Work with system suppliers to ensure that the system remains fully patched and up-to-date.
Assist with the implementation and deployment strategy of desktop computer and laptop patch management and upgrades to the software applications and technologies, including regular monthly updates (such as the monthly Microsoft security updates) to all 5,000 Trust computers, ad-hoc urgent cyber security updates and any specific project related software installations or updates.
Assist with providing any data updates required to enable the Trust to feedback to NHS England on the success on any critical software updates required by CareCERT notifications in line with the requirements of NHS England.
Support Project Management Teams and digital projects, identifying cyber risks and data protection considerations for new initiatives.
Regularly uses computer software to develop and create complex reports, documents and spreadsheets.

Person specification

Qualifications

Essential criteria

Degree level education in an IT related subject or equivalent qualification
Relevant experience in an IT Security and Asset support role/ relevant management experience

Desirable criteria

GCHQ (Government Communications Headquarters) Certified Cyber Security Awareness or equivalent
IT Asset Management Certification (ITAM) or equivalent

Skills

Essential criteria

Knowledge and understanding of National Cyber Security Centre and cyber risks in general
Understanding Cyber Security and threats of analytical tools and processes

Desirable criteria

Knowledge of Certero Software Asset Management software
Knowledge and understanding of the IT Asset Management life cycle and the key attributes of the processes required to maintain an hardware and software asset inventory

Personal Qualities

Essential criteria

Ability to prioritise workload
Ability to think logically
Ability to work well in a team

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Benefits of working for us:

Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
Attractive relocation payment if you relocate to the local area.
Discounts for local and national retailers
Dedicated well-being services for all employees
Flexible working where possible