Swydd wag: Band 2 Registration Authority and Recruitment Support Officer, Birmingham Community Healthcare NHS Foundation Trust, Birmingham

Crynodeb o'r swydd

Prif leoliad: Recruitment
Gradd: Band 2
Contract: Cyfnod Penodol: 7 mis (Fixed term unitl 31/03/2025)
Oriau: Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd: 820-6582198-COR

Cyflogwr: Birmingham Community Healthcare NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Priestley Wharf
Tref: Birmingham
Cyflog: £23,615 pro rata
Cyfnod cyflog: Yn flynyddol
Yn cau: 10/09/2024 23:59

Band 2 Registration Authority and Recruitment Support Officer

Band 2

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Key Responsibilities for Registration Authority support element of the role:
1. Liaise with other Departments as required, e.g. DTS, Electronic Staff Records (ESR)
Team, Recruitment and Divisional Teams.
2. To transfer and accurately input information from RA forms onto the Care Identity
Service (CIS) IT system.
3. To maintain and update a manual and electronic filing system for all inputted forms,
which complies with national guidance on RA data storage and the Data Protection Act.
4. To ensure that registration forms and copies of personal identity documents are stored
securely and checked in accordance with the national requirements and ensure any
issues are reported to the Recruitment Team Leader.
5. Comply with standard operating procedures to revoke and cancel user access, ensuring
that the procedures are adhered to and any issues are escalated to the Recruitment
Team Leader.
6. Assist user(s) in ensuring their card is secure at the point of issue (by them entering a
confidential pin number).
7. Briefly demonstrate to user(s) how to log on to the system and test their card.
8. Support RA users and sponsors, assisting with any routine queries relating to the
completion of RA forms or the IT system, seeking assistance if required.
9. Update the RA leads of any changes/issues.
10.Respond to emails/correspondence from ID checkers across the Trust to print cards.
11.Add ESR access and associate users on the ESR workbench.
12.Adhere to all relevant Trust policies.
13.Responsible for attending all statutory and mandatory training provided by the Trust.
14.Responsible for maintaining confidentiality and discretion at all times.
15.Train any new members of staff on the RA Process.

We kindly request that if you have applied for this vacancy within the last 3 months, you do not resubmit another application as this is not enough time to have gained the additional skills and knowledge required for this job role.

Manyleb y person

Qualifications

Meini prawf hanfodol

Good Standard of General Education or equivalent experience

Experience

Meini prawf hanfodol

Relevant previous experience working in an administrative role
Working with the public in a customer service environment
Ability to use a computer

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Benefits of working for us:

Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
Attractive relocation payment if you relocate to the local area.
Discounts for local and national retailers
Dedicated well-being services for all employees
Flexible working where possible