Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (This post is based at the Uffculme Centre however there were will be opportunities to work from home some of the time.)
- Job ref
- 436-6124048
- Employer
- Birmingham and Solihull Mental Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Uffculme Centre
- Town
- Birmingham
- Salary
- £25,147 - £27,596 per annum pro rata
- Salary period
- Yearly
- Closing
- 30/07/2024 23:59
Employer heading
![Birmingham and Solihull Mental Health NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/416.png)
Band 4 Fundamental Training Administration Team Leader
Band 4
Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job overview
Birmingham and Solihull Mental Health Foundation Trust are inviting applications for the role of Fundamental Training Administration Team Leader based at the Uffculme Centre. You will be joining a proactive team that is always looking at ways to innovate and deliver the best service to Birmingham and Solihull Mental Health Foundation Trust. In this role you will manage and coordinate the administrative function of the Fundamental Training team and support the Fundamental Training and Induction Lead in providing an efficient and affective administrative and training support service to the trust. You will also deliver and coordinate Induction.
You should possess excellent written & verbal communication skills , have experience supervising staff and strong problem solving skills.
Main duties of the job
- Responsible for the supervision of Apprentice and Band 3 Fundamental Training Administrator including conducting appraisals
- Expected to use own initiative and able to work unsupervised, undertaking specific project work as and when necessary.
- Must be able to plan and manage a range of complex duties, organise own work to meet deadlines and respond professionally to enquiries both internal and external to the organisation.
- Act as first point of contact for delegates and external customers and course speakers
- Provide front line support in dealing with bookings/cancellations for Fundamental Training and non-mandatory training, responding to queries as appropriate
- Provide support to Core, Fundamental and Professional training lead, and the Fundamental Training and Induction Lead in the delivery and monitoring of learning and development work streams.
- Audit training data on ESR and run reports to perform audits
- Supporting employees to use ESR to book and complete training
- Attend regional meetings and feedback regarding new training initiatives, delivery methods and best practice to the Fundamental Training and Induction Lead.
- Support with training of new staff and colleagues and sharing knowledge and skills to deliver top quality customer service
- Support the preparation of user guides, training materials and delivery of training to users for Induction and Learning Management Systems
- Provide flexible administrative and clerical cover as required
Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
This post is based at the Uffculme Centre however there were will be opportunities to work from home some of the time.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person specification
Training Qualification
Essential criteria
- NVQ level 4 Business administration and management or have relevant demonstrable experience in managing the administration of Learning and Development interventions.
- English Language and Maths GSCE Grade C or above or equivalent
Desirable criteria
- Project management qualification
Experience
Essential criteria
- Significant administrative experience
- Experience delivering training
- Experience supervising staff
- Competent in the use of Microsoft Office, proficient in the use of Excel, PowerPoint and Word
- Experience of working in a highly customer focussed environment.
Desirable criteria
- Previous NHS experience
- Experience of developing and managing auditing processes
- Knowledge of OLM and other data management systems
Skills/Knowledge
Essential criteria
- Accuracy and attention to detail
- Ability to produce clear structured processes and formal reports
Documents to download
Further details / informal visits contact
- Name
- Estelle Patil
- Job title
- Fundamental Training and Induction Lead
- Email address
- [email protected]
- Telephone number
- 0121 301 3950
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