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Job overview

Urgent Care Team Manager Band 8a

Are you looking for your next exciting challenge? Are you an experienced frontline leader and passionate about inclusivity? Are you a value based leader and keen to work with our staff and service users?

This is a fantastic opportunity to join the Birmingham & Solihull Urgent Care  Service, a well-established  team with an extremely motivated and innovative workforce. We are looking for a similarly driven and creative professional to develop and lead the team into the next phase.

Working within the Urgent care centre  you will lead in assisting the team in diverting people away from the Emergency Department, ensuring service user accessing the appropriate pathways including the Street Triage , Psychiatric Decision Unit and Mental health based Place of Safety. You will be also responsible to embed the bed locality model, ensuring that service user are admitted to  as close to home  where possible . You must be able to practice autonomously and independently as well as be an effective member of the team, working collaboratively with other partners. Relationship forging skills are key to this post.

You will need:

• Excellent communication skills
• Leadership qualities
• Abilities to work collaboratively with partner agencies
• Experience of managing change and leading staff.
• Ability to make sound clinical decisions in collaboration and offer support to staff as needed

Main duties of the job

The aim of the scheme is to:

• Improve access to healthcare and support services for vulnerable individuals and a reduction in health inequalities
• Divert individuals, where appropriate, away from the Emergency Department, ensuring accessing appropriate pathways
• Deliver efficiencies within the Urgent Care Pathways
• Reducing the Out of Area admission to the psychiatric hospitals  and ensuring repatriation to local bed as earliest as possible 
• Engaging with the West Midlands Police in implementing the Right care Right Place approach and reducing the numbers of section 136.
• Ensuring the effective use of the Urgent Care pathways

There is also opportunity to look for new bidding opportunities in order to expand the service and enhance the offering to the local community of Birmingham & Solihull.

If you are looking for a new, exciting challenge, career development, and to be a part of a service that is forward thinking, this will be an opportunity you will relish.

We seek interest from those with a strong interest in leading the development of this innovative service in a co-produced way, working in collaboration with partner agencies and continuing to promote our reputation both locally and nationally .

We serve a diverse population so are always looking to ensure our workforce represents the service users we look after. We are looking to improve the diversity of our senior management team, so would welcome applications from candidates from underrepresented groups.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust.  Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year.  We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.  If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.

Please note, if applicable for your role you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust.

All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your first week with us.

If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.

If applicable to your role, the Trust will require you to sign up for the DBS Update Service. The subscription will cost you £13 a year but the Trust will reimburse this. You will be contractually obliged to maintain your subscription.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk) 1. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge.

Relocation expenses may be reimbursed subject to eligibility. The policy provides for reimbursement up to £8,000.