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Job overview

An exciting opportunity has arisen for a Ward Administrator to be based at Ward level at Tamarind Centre, located at Yardley Green.  

Are you enthusiastic, motivated, ready for a challenge with excellent administration skills and have the ability to support Ward Managers and their staff. You should have good communication & organisational skills.  You will need excellent typing / word processing ability, in addition to possessing knowledge of excel and the ability to collate, monitor and analyse data from spreadsheets. Knowledge of RIO Patient Clinical System would be an advantage but is not essential, as full training will be provided. 

The successful candidate will have an understanding of inpatient services and a genuine interest in working with the client group as well as applying a flexible attitude to their work.   

Interested candidates must have the aptitude to manage their own workload, use own initiative and maintain information governance.  The ability to work as part of a team with other staff members and patients is essential as well as an empathic approach towards people suffering from mental illness. 

Main duties of the job

The post holder will be responsible for undertaking a wide range of secretarial/administrative duties, which include the receipt of all correspondence, ensuring appropriate action is taken. Processing letters and reports.
To support the Ward Managers/Team in the maintenance and development of administrative services by providing modern, professional administrative services. Primarily alleviating the administrative workload of clinical staff enabling them to focus on quality patient care.
The post-holder will also proactively identify any areas of improvement and development of administrative and clerical support systems and procedures, consistent with a modern, professional mental health service.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust.  Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year.  We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.  If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.

Please note, if applicable for your role you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust.

All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your first week with us.

If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.

If applicable to your role, the Trust will require you to sign up for the DBS Update Service. The subscription will cost you £13 a year but the Trust will reimburse this. You will be contractually obliged to maintain your subscription.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk) 1. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge.

Relocation expenses may be reimbursed subject to eligibility. The policy provides for reimbursement up to £8,000.