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Trosolwg o'r swydd

To help support the current Acute Medical Secretary Team on a Fixed Term 6 Month contract with day to day tasks and consultant workload. 

To provide an efficient and effective patient administration service to support the Trust’s
ambition to deliver high quality well co-ordinated care for patients and service users and
to support consultants and clinical teams to function effectively, through:

• Actively managing the administrative processes associated with patient pathways and contributing to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management) for specialty teams.
• Co-ordinating, navigating and tracking a caseload of patients efficiently and effectively through their care pathway(s) i.e. outpatients, day case, diagnostics and inpatients from referral to treatment and discharge for specific specialty areas and notifying the patient administration manager of blocks and capacity issues.
• Providing secretarial and administrative support to Consultants and clinical teams to support the delivery of high quality coordinated and integrated care including liaison with patients, carers, GP’s and other service users from health, social and voluntary care settings. 

Prif ddyletswyddau'r swydd

•  Typing and proof reading letters
•  Ensuring that actions set out in clinical letters are followed up and completed
• Ensuring that consultants act on results
• Updating appropriate systems with patient access information
   Liaising with patient tracker to ensure each individual patient is progressing along the patient pathway. 
• Support Clinicians with timely referral triage
• Acting as point of contact for patient and clinician, with the ability to book appointments in trusts approved/standardised manner.

Please see attached Job Description and Person Specification for full details. 

Gweithio i'n sefydliad

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality. 

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities. 

We have three newly emerging strategic objectives:

1. Our People – to cultivate and sustain happy, productive and engaged staff
2. Our Patients – to be good or outstanding in everything we do
3. Our Population – to work seamlessly with our partners to improve live