Job summary
- Main area
- reception
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 225-DIV1-7041839
- Employer
- The Royal Wolverhampton NHS Trust
- Employer type
- NHS
- Site
- Cannock Chase Hospital - outpatients department
- Town
- Cannock
- Salary
- £24,169 pro rata
- Salary period
- Yearly
- Closing
- 04/05/2025 23:59
Employer heading

Receptionist
Band 2
Job overview
we have an exciting opportunity for a receptionist to join our busy team in cannock out patients.
We have a 28 roomed multi-specialised department, which is open Monday to Friday 8-6.
We have 22.5 hours per week available, worked flexibly between monday and friday.
See attached job description for main duties.
Main duties of the job
see attached job description.
Excellent communication skills are essential, as well as a caring compassionate personality and a desire to help others.
You will be dealing with members of the public on a daily basis so a cheerful helpful disposition would be an advantage.
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
Booking patients in and out of the department.
Making further appointments/ adding to waiting lists as required.
Completing back office functions / administrative duties when needed.
Dealing with telephone and face to face enquiries.
Helping colleagues and other members of the multi-disciplinary team.
Liaising with Consultants and other staff
Person specification
Experience
Essential criteria
- Previous experience of a receptionist role in an NHS setting
Desirable criteria
- previous experience as a receptionist in any role
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Gemma Godwin
- Job title
- Admin team leader
- Email address
- [email protected]
- Telephone number
- 01543 576077
If you have problems applying, contact
- Address
-
Building 12
New Cross Hospital
Wolverhampton Road
Wolverhampton
WV10 0QP
- Telephone
- 01902 481900
List jobs with The Royal Wolverhampton NHS Trust in Administrative Services or all sectors