Job summary
- Main area
- Governance
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Part time - 35 hours per week
- Job ref
- 253-0624-6378703
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Russell's Hall Hospital
- Town
- Dudley
- Salary
- £28,407 - £34,581 per annum
- Salary period
- Yearly
- Closing
- 04/07/2024 23:59
Employer heading
![The Dudley Group NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/391.png)
Patient Safety Officer
NHS AfC: Band 5
Job overview
The post holder will have a key role in maintaining an effective service to support clinical and corporate services in the effective and timely notification, management, investigation, and response to all Patient Safety Incident’s.
The postholder will work closely with staff and managers across Trust services to ensure all pertinent details about each incident are accurately recorded in the Trust’s incident management system (Datix). They will ensure timely reporting of all Patient Safety Incident Investigations to the STEIS electronic reporting system. They will work with investigation leads to provide facilitated support and ensure the timely provision of all incident investigation updates, investigation reports, action plans and quality assurance documents.
Main duties of the job
To support the Patient Safety Team in the daily management of the incident reporting process and associated work streams across the Trust
To act as the day-to-day point of contact for staff regarding the reporting for all incidents, dealing with queries and providing advice and support as required
To carry out a daily review of all incidents reported on Datix to challenge the completeness of information, accuracy or severity, and to ensure the appropriate action and level of response has been initiated
Effectively deal with all written and verbal enquiries responsively, deciding upon and initiating appropriate follow up action required promptly.
To escalate any identified potential PSII’s to the Patient Safety Manager and Deputy Patient Safety Manager.
To report all agreed PSII's to the STEIS system
To identify incidents requiring discussion at the Weekly Meeting of Harm & Learning for potential PSIRF response
Ensure the Datix system is continually updated to provide a ‘live’ record of progress and accurate reporting
Identify non-compliant areas for escalation to managers and leads, where incident responses have not been completed within set timescale or there are outstanding actions after the due completion date
To contribute to the effective integration of patient safety/clinical risk with other quality governance and accountability programmes and functions
Support the process for reporting to Learning from Patient Safety Events (LFPSE)
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what’s available for you here at The Dudley Group
We are committed to home life balance through flexible working and making reasonable adjustments where possible
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications & Education
Essential criteria
- Educated to degree level or equivalent experience.
Knowledge and Training
Essential criteria
- To have IT and high-level administration skills being able to analyse data, contribute to reports and be proficient in the use of databases, Outlook, Word, and Excel (Microsoft office).
Desirable criteria
- Knowledge of NHS Governance process, in particular incident management
Experience
Essential criteria
- Understanding of the NHS governance and quality agenda
- Ability to work with colleagues at all levels and to liaise on sensitive and important issues
- Experience of managing complex and sensitive information
Desirable criteria
- Knowledge of the DATIX electronic incident reporting system
Planning & Organisational Skills
Essential criteria
- Able to self-generate & manage own workload to meet the needs of organisation
- Ability to prioritize and manage competing demands
Communication & Relationship Skills
Essential criteria
- Effective interpersonal and facilitation skills and supporting others
- Excellent written/verbal communication skills
- Ability to communicate sensitively with a tactful and diplomatic approach regarding matters that may be upsetting or stressful for staff
Analytical & Judgement Skills
Essential criteria
- Ability and willingness to handle highly confidential information without compromising confidentially
- Able to manage conflicting priorities and organize workload effectively, with minimal supervision, to meet tight deadlines
Documents to download
Further details / informal visits contact
- Name
- Emily O'Connor
- Job title
- Deputy Patient Safety Manager
- Email address
- [email protected]
- Telephone number
- 01384 456111
- Additional information
For further information regarding the advertised post, please contact Emily O'Connor, Deputy Patient Safety Manager on 01384 456111 Ext. 1004 , Monday - Friday between 9 - 5pm.
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