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Job summary

Main area
Patient Safety
Grade
Volunteer
Contract
Voluntary: 2 years
Hours
  • Flexible working
  • Other
2 hours per week (Session by session)
Job ref
253-0522-4235611-F
Employer
The Dudley Group NHS Foundation Trust
Employer type
NHS
Site
Russells Hall Hospital
Town
Dudley
Salary
Volunteer - Unpaid Role
Closing
31/07/2024 23:59

Employer heading

The Dudley Group NHS Foundation Trust logo

Patient Safety Partner

Volunteer

Job overview

Being a patient safety partner at The Dudley Group NHS Foundation Trust has been an incredibly rewarding experience. From sitting on relevant safety and governance committees; reviewing and commenting on meeting papers and reports; being part of the Patient Safety Incident Response Framework (PSIRF) implementation group; to helping develop patient safety information resources; we as PSPs are actively involved in contributing to the design of safer healthcare at all levels in the organisation. 

All the members of the patient safety team ensure that we are fully supported in our roles; appreciate our input and value our suggestions. I wholeheartedly endorse this role to all the members of the public who wish to bring patients’ voice and are passionate about making changes to improve safety and quality of care at The Dudley Group. Together, we can be the change we wish to see!”

Kazi Husna Abdul Naeem (DGFT patient safety partner)

To express your interest in the role, please complete the application form on this site or alternatively the volunteer application form on the Trust’s website

To find out more about the role and how you can contribute, please contact Kristina Murphy (Patient Safety Specialist) 01384 322009 extension: 1004

A Patient Safety Partner (PSP) is a non-trust employee who supports the organisation in improving patient safety.  They bring an independent perspective and are involved, as an equal partner, in a wide range of activities and programmes.

Main duties of the job

The role will work alongside the Trust’s clinical and non-clinical staff, to help inform and influence decisions on services.  They will become members of committees, work with project teams, consult on policy and support learning to contribute a different and independent perspective, enriching and ensuring the best patient experience is achieved.  They are involved in a wide range of activities and programmes of work and may take on several different types of roles while in that work – they will contribute to improving governance and leadership within the Trust.

For some PSPs their role will include safety governance which will require them to be members of relevant safety committees.  They will enhance the committee membership by providing appropriate challenge to ensure learning and change, whilst safeguarding consideration and prioritisation of the patient, carer and family perspective and championing a diversity of views at the committee. 

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what’s available for you here at The Dudley Group.

We are committed to home life balance through flexible working and making reasonable adjustments where possible

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Essential

Essential criteria
  • Motivated in championing the diverse patient, family and local community perspective
  • Ability to communicate well through at least one mechanism
  • Able to critically evaluate information and constructively inject challenge
Desirable criteria
  • Ability to interpret complex information and evidence
  • Confident in working with multiple stakeholders (of varying seniority) in a variety of settings
  • Understanding and commitment to confidentiality, safeguarding, equality & diversity, and patient privacy & dignity

Essential

Essential criteria
  • Motivated and interested in patient safety and improving healthcare services
  • Motivated in championing the diverse patient, family and local community perspective
  • Ability to communicate well through at least one mechanism
  • Personal integrity and commitment to openness, inclusiveness and high standards
  • Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not their own opinion only)
  • Personal integrity and commitment to openness, inclusiveness and high standards
  • Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not their own opinion only)
  • Ability to think strategically (bigger picture thinking) and objectively
  • Able to critically evaluate information and constructively inject challenge
  • Ability to manage their time and preparation for meetings
  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Desirable criteria
  • Understanding and commitment to confidentiality, safeguarding, equality & diversity, and patient privacy & dignity
  • Confident in working with multiple stakeholders (of varying seniority) in a variety of settings
  • Ability to interpret complex information and evidence
  • Ability to interpret complex information and evidence

Essential

Essential criteria
  • Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not their own opinion only)
  • Ability to communicate well through at least one mechanism
  • Able to critically evaluate information and constructively inject challenge
Desirable criteria
  • Ability to interpret complex information and evidence
  • Confident in working with multiple stakeholders (of varying seniority) in a variety of settings
  • Understanding and commitment to confidentiality, safeguarding, equality & diversity, and patient privacy & dignity

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.ENEI Gold '22Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kristina Murphy
Job title
Patient Safety Specialist
Email address
[email protected]
Telephone number
01384 456111
Additional information

9-5 Monday to Friday 01384 456111 ext. 2903

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