Job summary
- Main area
- Radiology
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 12 months (Maternity Cover)
- Hours
- Part time - 15 hours per week (Monday & Friday 9am-5pm - At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
- Job ref
- 253-0325-7069510
- Employer
- The Dudley Group NHS Foundation Trust
- Employer type
- NHS
- Site
- Russells Hall Hospital
- Town
- Dudley
- Salary
- £23,615 Pro Rata
- Salary period
- Yearly
- Closing
- 10/04/2025 23:59
Employer heading

Administrator
NHS AfC: Band 2
Job overview
Are you looking for a busy varied role ?
We are looking for an experienced Administrator to join our busy Radiology Admin Team, primarily based at Russells Hall Hospital. You may be expected to work at any of the Trust locations. These include Russells Hall Hospital, Dudley Guest Hospital and Corbett Hospital as well as various community-based sites across the borough.
We reserve the right to bring the closing date forward for this vacancy at any time should we receive an overwhelming response of applications. We therefore encourage applicants to apply early if you wish to be considered for this post.
Main duties of the job
To attend patients on the CRIS system.
To book appointments using the CRIS system.
To deal with queries regarding referrals or appointments.
To transfer and import Radiology Images.
To update patient details on PAS system.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications
Essential criteria
- Educated to GCSE O level standard or equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role.
Desirable criteria
- ECDL
- NVQ Level 2 in Customer Service or equivalent practical experience.
Knowledge
Essential criteria
- Understanding of Risk Management, Data Protection and Information Governance
- Knowledge and understanding of Trust values & behaviours
Desirable criteria
- Experience of using RIS, and OASIS , IEP or similar systems in a NHS environment
- Understanding Radiology workflows
Experience
Essential criteria
- Knowledge and experience of accurate Data Entry on a PC.
- Able to cope in a pressurised environment.
- Previous Customer Service Experience.
Desirable criteria
- Previous NHS Clerical Experience.
communication
Essential criteria
- Able to work using own initiative and as part of a team
- Able to communicate with all levels of staff and members of the public.
Desirable criteria
- Experience to coach and mentor new users of system
Documents to download
Further details / informal visits contact
- Name
- Nikki Wassall
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 01384 456111
- Additional information
Ext 3656
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