Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Surgery
Grade
Band 2
Contract
12 months (fixed term)
Hours
Part time - 24 hours per week
Job ref
253-0225-6993953
Employer
The Dudley Group NHS Foundation Trust
Employer type
NHS
Site
Russells Hall Hospital
Town
Dudley
Salary
£23,615 per annum pro rata
Salary period
Yearly
Closing
10/03/2025 23:59

Employer heading

The Dudley Group NHS Foundation Trust logo

Clinical Support Worker - Ward B5/Emergency Surgical Hub

Band 2

Job overview

Ward B5, Emergency Surgical HUB
CSW, Band 2
X2 24 hour - 12 month Fixed term contracts

Ward B5/ESH is split into 3 areas, SAEC, SAU and station 3 which is a general ward area. We regularly support the trust with flow and capacity pressures and are the heart of activity. We have direct admission’s from the Emergency Department, the Urgent Care Centre and community GP’s; no day is ever the same.

We aim to provide a high quality effective service to all patients, encompassing the trusts vison and values.

We are searching for caring individuals who understand the needs of our patients and display compassion and patience at all times.

Successful applicants will be actively encouraged to develop their skills and knowledge to meet both personal and service development needs.

Main duties of the job

The Clinical Support Worker will work together with members of the Nursing / Midwifery team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.

The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient’s condition which may require the intervention of others.

The post holder will be assessed on appointment on their level of competence and may be required to undertake development to include basic skills and in house development programme.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible.  We believe no-one should have to sacrifice family, friends, or their personal interests for work.  We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. 

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

 

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Education and Qualifications

Essential criteria
  • English and Maths Qualifications at one of the following academic levels/grades:- o Level - Grade A to D o CSE Grade 1 only o GCSE Grade A to D GCSE Grade 9 to 5 Functional skills Level 1 (2)
  • Care certificate or relevant acute experience
Desirable criteria
  • NVQ Level 2 in healthcare or willingness to undertake NVQ Level 2 in healthcare, as appropriate

Skills and Experience

Essential criteria
  • Previous experience of caring for people in a care worker role within a hospital, the community or residential nursing home setting
  • Experience of customer care/dealing with the public
  • Good organisational skills
  • Reception/telephone skills
  • Understanding of confidentiality
  • Computer literate

Personal Qualities

Essential criteria
  • Demonstrates a caring attitude to patient care

Interests and Motivation

Essential criteria
  • Commitment to undertake in-house training
  • Demonstrate knowledge of duties required as a Clinical Support Worker
  • Able to work flexibly e.g. internal rotation

Communication

Essential criteria
  • Clear communication skills oral and written

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.ENEI Gold '22Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Davis
Job title
Lead Nurse
Email address
[email protected]
Telephone number
01384 456 111
Additional information

01384 456 111 extension 3057

Nadine Beresford, Clinical Lead Nurse

[email protected]

 

Apply online nowAlert me to similar vacancies