Job summary
- Main area
- Cardiology
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 16.5 hours per week (Monday - Friday - 09:00 - 17:00)
- Job ref
- 407-MLTC-7065539
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Healthcare NHS Trust
- Town
- Walsall
- Salary
- £24,169 per annum, pro rata
- Salary period
- Yearly
- Closing
- 22/04/2025 08:00
- Interview date
- 06/05/2025
Employer heading
Medical Support Secretary
NHS AfC: Band 2
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
You will be working within our busy Cardiology Department to provide an efficient, effective and secretarial support service as directed by The Care Group Support Officer to support the smooth running of the clinical team.
Main duties of the job
We are looking for a highly motivated individual to provide comprehensive administrative and clerical support to the Cardiology Department as directed by the Team Leader and/or Care Group Support Officer. The successful candidate must be able to work using their own initiative, and also as part of a busy team. Good communication skills are essential as the post holder will need to liaise directly with patients, consultants and other hospital staff. A working knowledge of the Trust internal systems would be required for this post.
Working for our organisation
Detailed job description and main responsibilities
Key Responsibilities
1. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.
2. Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.
3. To use electronic data systems to make patient appointments under the supervision of Medical Secretaries.
4. Maintain, collate and compile data/information from appropriate IT packages i.e. Careflow, Fusion etc. in a prompt and efficient manner.
5. Provide secretarial support relating to office procedures including photocopying, taking phone calls, filing, faxing, ordering and tracking medical records, Answering and directing emails, Booking follow up appointments ,dealing with incoming and outgoing post as required.
6. Arranging meetings for departmental team members as directed by Medical Secretaries.
7. Answer a wide range of internal and external calls, referring to Medical Secretaries where appropriate.
8. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.
9. Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.
10. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.
Please refer to JD for more description
Person specification
Qualifications
Essential criteria
- Excellent organisational skills
- Audio typing qualification or experience
- NVQ Level 3 or equivalent experience
Experience
Essential criteria
- Previous experience in office environment
- Basic knowledge of a range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)
Desirable criteria
- Previous experience of working in a Healthcare environment
Skills
Essential criteria
- Good verbal and written communication skills
Knowledge
Essential criteria
- Clear understanding of confidentiality and data protection issues
Desirable criteria
- An understanding of medical terminology
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Richard Pillinger
- Job title
- Care Group Support officer
- Email address
- [email protected]
- Telephone number
- 01922605802
- Additional information
For any further details please contact Richard Pillinger on 01922 721172 Ext 5202
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