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Job summary

Main area
Critical Care
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (1 x 37.5 hour contract)
Job ref
407-SURGERY-6169850-A
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Walsall Manor Hospital
Town
Walsall
Salary
£22,383 per annum, pro rata
Salary period
Yearly
Closing
04/07/2024 23:59

Employer heading

Walsall Healthcare NHS Trust logo

Ward Clerk/Data Input Clerk

NHS AfC: Band 2

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. 

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
 
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant.  The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community.  As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

 

 RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

 

 

Job overview

1x full time (37.5 hours)

The post combines a number of roles and the post holder must be able to work flexibly and balance the demands of each of these. If time constraints prevent the performance of any duties the post holder must seek advice on priorities.
The main roles are: 

i) With the support of the data-co-ordinator, collate data on
patient care and unit function as required by the unit manager, input of data into computers spreadsheets and databases and producing basic

ii) General basic clerical and administrative duties as required by the unit manager and clerical staff

 

Main duties of the job

We are currently looking for a dynamic and friendly ward clerks to join our Critical Care team at Walsall Manor Hospital.

The post holder will need to be able to demonstrate excellent communication skills, be customer focused and have a positive attitude. In addition, they require an excellent telephone manner, good organisational and IT skills with the ability to handle a variety of tasks under pressure.

As well as all ward clerking duties, the candidates will be responsible for the accurate and timely input of data onto MedICUs in line with the requirements of the ICNARC Lead. Training will be provided.

The successful applicants will undertake reception and general office duties but must also be able to deal sympathetically and appropriately with upset or distressed patients and relatives.

 

 

Working for our organisation

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and brand new, state of the art Emergency Department is in the process of being completed. 

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce 

RESPECT - COMPASSION - TEAMWORK – PROFESSIONALISM 

Detailed job description and main responsibilities

  1. On a daily basis, collect and collate patient audit information being collected within the Critical Care Units by nursing and medical staff
  2. On a daily basis, input data accurately into computer
  3. Arrange for the availability of patient notes and other records and information as requested by medical staff and others to assist in the completion of audit records
  4. Inform the data co-ordinator or Critical Care Manager/deputy of information which is not being collected, is missing or incomplete (eg Missing forms, forms not completed daily) and work with these individuals and others to improve data quality collection systems.
  5. As required by the co-ordinator, liaise with relevant internal and external individuals and bodies involved in the collection and collation of data and respond to their requirements, after discussion with the Critical Care Manager if necessary

Person specification

Qualifications

Essential criteria
  • GCSE or equivalent in English and Maths

Experience

Essential criteria
  • Demonstrable experience of administrative & clerical systems and processes
  • Fully conversant with information and other IT systems.
  • Knowledge of Microsoft including Outlook, Word and Excel
Desirable criteria
  • Previous ward clerk/reception experience
  • Previous experience of working in acute hospital environment

Skills & Knowledge

Essential criteria
  • Excellent organisational skills to manage own workload and assist in running a smooth service.
  • Excellent communication skills (written & Verbal)

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer. Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Zoe Coyne
Job title
TACC Information Product Specialist Team Leader
Email address
[email protected]
Telephone number
01922 721172
Additional information

Ext 6751

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