Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (work late evening as a shifted day, Weekends and Bank Holidays on rotation)
- Job ref
- 407-WCCSS-7000877
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Healthcare NHS Trust
- Town
- Walsall
- Salary
- £29,970 - £36,483 per annum
- Salary period
- Yearly
- Closing
- 10/04/2025 23:59
Employer heading
Enhanced Role Pharmacy Technician
NHS AfC: Band 5
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
Pharmacy at the Manor Hospital Walsall is looking for an experienced pharmacy technician to work as a band 5 enhanced role in medicines management.
Applicants will need to have knowledge and skills and experience to apply to the dispensing of medicines working with complex requests, supply of stock medicines including using automation at ward level accommodating seasonal trends in usage and coordinating the workflow in the dispensary. There is an opportunity to undertake quality improvement projects to make positive changes in medicines supply and patient benefits.
Our ward based services have evolved to working at the patients bedside and with nursing staff, to ensure patients receive a positive experience in hospital with their medicines, including on how to use them correctly.
Main duties of the job
You will perform duties required in your role as a pharmacy technician including accuracy checking of prescriptions and supporting the medicines management team to fully utilise available resources.
Your role will include supporting the training of our students and apprentices as part of your daily work.
You will be working in the DIspensary, Wards, procurement, distribution. We provide services to Hospices that will also form part of your work.
The main function we are integrating is working with nursing staff and our pharmacy teams at ward level to ensure the dispensing of patient specific medicines are done to meet administration times. You will also participate in ward audits to ensure the criteria is followed within the Trust medicines policy.
Working for our organisation
The Pharmacy has progressed with its workforce skill mix introducing new roles and investing in the training and development of staff.
We give opportunity for staff to progress onto new roles facilitated learning learning and mentoring.
We are supporting our ward based teams to work at the patient bedside using technology that is efficient, effective and responds to the needs of the patient and the Hospital.
We support our staff to familiarise themselves with technology and support them in their daily work as we use a Robot in the dispensary and automated cabinets at ward level and in the dispensary CD cabinets.
Detailed job description and main responsibilities
- To be the first line for the referral of problem relating to prescriptions and to be able to investigate supply difficulties and assist with complex technical issues.
- To be able to assist pharmacy staff in dealing with difficult or dissatisfied patients, carers or other healthcare staff.
- To assist the Technical Managers and Team Leaders by identifying areas of pressure and reorganising work, seeking help or reallocating tasks through delegation.
- To supervise staff in the dispensary and wards for daily workload to be managed
- Assists in the provision and development of a scheme to provide the extended use of patient own medicines.
- Create Patient Profile by checking Patients own medicines and speaking to the patient .
- Checks the suitability of patients own medicine for continued use.
- Assists in the provision of one-stop dispensing to the wards ensuring that the patient has enough medicine for discharge as well as for inpatient use.
- Checks patient’s charts to review their medicine, referring new patients/medication or any queries to the ward pharmacist.
- Dispenses medicine for the wards, labelling appropriately.
- Counsel patients on use of their medicines.
- Refers interventions to ward pharmacist.
- To maintain the ward stock lists, liaising with Ward Pharmacists, Technical Managers etc. and adding/deleting items as appropriate. Advising wards and departments on safe and secure storage of medicines including all temperature monitoring.
- To assist the Team Leaders/Technical Managers with timetabling the ward top-up visits, adjusting for bank holidays and other pressures.
- To be aware of transport schedules and liaising closely with delivery staff to ensure work is ready on time.
- To be the first line in dealing with supply problems for wards and departments.
Person specification
Qualifications
Essential criteria
- BTEC and NVQ Level 3 in Pharmaceutical Science or equivalent qualification
registration
Essential criteria
- Registered as a practising pharmacy technician with the GPHc (current)
- Accuracy Checking Acreditation Certificate
Experience
Essential criteria
- Broad range of specialised experience of medicine management, e.g. storage, supply,
Knowledge
Essential criteria
- Application of governance , KPIs, audits and good practice
Identifying risks and early escalation
Essential criteria
- Experience in managing risks and risk registers and responding to urgent IT issues and helping staff in difficulty
Experience
Essential criteria
- Counselling patients on the use of their medicines
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Razia Bibi
- Job title
- Medicines Management Team Leader
- Email address
- [email protected]
- Telephone number
- 01922721172
- Additional information
Additional contacts are
Helen Pope , Education and Training Technical Manager on 01922 656748
Thursday and Friday 9am to 5pm
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