Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (weekends, bank holidays and late evenings on on rotation)
- Job ref
- 407-WCCSS-7002092
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Walsall Healthcare NHS Trust
- Town
- Walsall
- Salary
- £37,338 - £44,962 per annum
- Salary period
- Yearly
- Closing
- 10/04/2025 08:00
Employer heading
Specialist Pharmacy Technician - Dispensary Services
NHS AfC: Band 6
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
An exciting opportunity has arisen for a Specialist Pharmacy Technician to work as a Dispensary Manager for the Dispensary Services to join our friendly and welcoming Pharmacy Team at Walsall Healthcare NHS Trust .
The successful candidate will manage the technical and operational dispensary functions and co-ordinate the staff to ensure all different types of prescriptions are dispensed timely for patients.
The post holder will have oversight over the dispensary stock management of the controlled drugs for the Pharmacy Department including the maintenance of the automated cabinet.
There will be an involvement with the patient experience group and working with the Pharmacy Quality Team, the Error Monitoring Team and networking with other hospital pharmacies around the local area, for best practice and benchmarking.
This post will have involvement with projects for quality improvements and implementing actions for compliance to the GPHC standards where appropriate.
As a member of the Pharmacy team , you will be expected to play a vital role in providing pharmacy technical advice and support.
Main duties of the job
- Responsible for the management of all aspects of the medicines management services linked to dispensary services including the day-to-day stock control management of the Controlled Drugs for Pharmacy department.
- Ensure the correct technical staff are deployed to the points of dispensing and checking according to demand.
- Investigate stock level discrepancies in the dispensary in line with current procedures.
- Work with the ward based teams to supply in patient medicines timely.
- Co-ordinate and manage pharmacy clinical systems in pharmacy including our automation systems to support the supply of medicines and the dispensing process.
Working for our organisation
Uphold the Trust's values and behaviours of the Trust for respect, Compassion, Teamwork and Professionalism, and behave in a manner fitting with the responsible position of the post holder.
Maintain professional and courteous working relationships with staff and respect the quality and diversity of each person they come into contact within the course of their business.
Uphold the privacy and dignity of the patient and respect the equality of patients at all times.
Promote a culture based on fairness, respect, honesty and trust.
We are committed to welcoming and making everyone feel valued at Walsall Healthcare NHS Trust.
Detailed job description and main responsibilities
1. To manage the day-to-day workflow in the dispensary ensuring the effective and efficient running of the dispensary, providing dispensed medicines to all patients and outside hospital units in a safe orderly manner of working.
2. To ensure the day-to-day operations of stock control for the Pharmacy Controlled drugs is carried out and discrepancies investigated immediately including timely escalations to the Team Leaders when unresolved. This includes maintenance of the automated CD cabinet and electronic registers.
3. To also ensure the correct technical staff are deployed to respond to changes in work demand. Ensure work is clinically assessed, dispensed, checked, and given to the patient or ward within acceptable time limits.
4. Ensure the service provided is effective, efficient and maintains the highest professional standards by operationally managing the pharmacy staff, e.g. Pharmacy Technicians, Pharmacy Assistants, Student Pharmacy Technicians, Apprentices, Pre-registration Pharmacy Students and Rotational Pharmacists.
5. Contribute to the strategic planning and organising of the service including the annual business plan and staff development programmes.
6. Engage and work with all Lead Pharmacists in speciality areas to support the provision of medicines to patients from the dispensary.
7. Ensure contingency plans are in place when staffing restrictions do not align to service needs or in situations of emergencies.
8. Ensure that all operational procedures and standards for the dispensary are in place, reviewed regularly and updated and adhered to by all staff.
9. To identify, assess and manage the risks associated with the supply of medicines in accordance with legislation and best practice.
10. To support service improvement and development of pharmacy technicians and pharmacy assistants and pharmacy students ensuring that the systems they manage and deliver, are safe, effective and efficient within procedures.
11. Manages the induction training and assessment of all technical staff in the dispensary.
12. Work meticulously paying attention to detail and at times work under pressure.
Person specification
Qualifications
Essential criteria
- BTEC and NVQ Level 3 in Pharmaceutical Science or equivalent qualification
- Registration with General Pharmaceutical Council as a practising Pharmacy Technician
- Accredited Checking Technician
- Leadership / Management / Supervision or equivalent qualification
Experience
Essential criteria
- Significant experience as a Pharmacy Technician in hospital pharmacy environment
- Experience of dispensary technical operational requirements
- Experience of directing and managing teams
knowledge and skills
Essential criteria
- Effective communication and organisational skills
- Compliance to GPHC standards and implementation including controlled drugs management
- Knowledge of pharmacy services delivered to patients and wards
- Knowledge of prescription turnaround times and impact on workflow
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Razia Bibi
- Job title
- Medicines Management Team Leader
- Email address
- [email protected]
- Telephone number
- 01922656914
- Additional information
Hayley Lloyd
01922656424
Monday to Friday 10am to 4pm
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