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Job overview

We are seeking a highly motivated, experienced, and enthusiastic individual, who is keen to assist in the continued development of the Bowel Cancer Screening Programme. The successful candidate will work as part of the Bowel Cancer Screening Screening Team by providing support and assistance to the Team Leader to ensure the smooth organisation of patient care.

The Bowel Cancer Screening Administrator will have a responsible outlook in order to cope with the unpredictable nature of the activity, using prioritising skills and discretion to organise a daily workload to take account of degrees of urgency. Display sensitivity and tact in dealing with patients and relatives. 

We are a friendly team working in a busy environment. If you think you have the skils and motivation to succeed in this role, we are keen to hear from you.

We would welcome applications from candidates who do not hold the Business Administration Level 3 who would be willing to undertake the apprenticeship once in post

To provide a full and comprehensive secretarial and administrative function to the Bowel Cancer Screening Team, in order to maintain an effective and efficient service.  To work collaboratively with other members of the bowel cancer screening team to ensure tasks and correspondence are produced and distributed within acceptable timescales.

This role will primarily be based at City Hospital. Cross site working between Sandwell, City and Queen Elizabeth Hospital is compulsory for this role. 

Main duties of the job

The ability to be flexible & organised in the workplace with a passion for delivering a high quality and successful service is essential. Excellent interpersonal, written, and verbal communication skills are required to maintain and develop relationships with a wide range of internal and external contacts.

To participate in Health Promotion activities as deemed necessary by the Team Leader/Programme Manager.

Assist in the induction of new members of staff.

To use all functionality available within the Patient Information Management Systems at SWBH and UHB, This includes:

- Admitting and discharging patients
- Patient registration
- Results reporting
- Case note tracking
- To help maintain waiting list entries/diary management
- Booking outpatient appointments
- Cashing up of clinics to ensure patient outcomes are recorded

We are a busy service, and the post holder will be expected to work on their own initiative and as part of a team.

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality. 

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.  The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities. 

We have three newly emerging strategic objectives:

1. Our People – to cultivate and sustain happy, productive and engaged staff
2. Our Patients – to be good or outstanding in everything we do
3. Our Population – to work seamlessly with our partners to improve lives