Job overview

The Cardiology Diagnostics department at SWBH NHS Trust is looking to recruit an Administrative Manager.

The department currently provides outpatient services at both City Hospital and Sandwell Hospital sites and carries out a variety of procedures on patients with known or suspected cardiac conditions. The successful candidate will work over both sites and will also be required to rotate to our third site, the Midland Metropolitan University Hospital.

Our clerical team is essential to the efficient running of the cardiology diagnostics department. The successful candidate will lead and manage the clerical team, and  be responsible for ensuring the smooth running of all clerical and administrative functions of the department. They will work alongside the departments senior clinical leaders to monitor diagnostic waiting times, ensuring that resources are used efficiently and effectively in order to match clinical demand. 

We are looking for an organised, proactive, computer literate individual who is able to work well under pressure, work well on their own initiative, but also work well as a team.

 A thorough knowledge and understanding of diagnostic pathways and 18 RTT targets is essential for this role, as well as  experience of validation and waiting list management.  In addition, the applicant must have excellent communication skills, and the ability to prioritise their own workload in a fast paced, ever changing environment. 

Main duties of the job

• Manage clerical and administrative processes associated with patient pathways in line with national policy guidance and organisational standard operating procedures to ensure effective patient access and waiting list management for the cardiology diagnostics service.
• Lead and develop the clerical and admin team
• Validate patient pathways to ensure compliance with national diagnostic and 18 RTT targets
• Management of the departmental booking system
• Complete data returns related to DM01
• Monitor clerical KPIs

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality. 

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH . If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities. 

We have three strategic objectives:

1. Our People – to cultivate and sustain happy, productive and engaged staff
2. Our Patients – to be good or outstanding in everything we do
3. Our Population – to work seamlessly with our partners to improve lives