Job summary
- Main area
- Improvement
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 381-CO-6637889-A
- Employer
- Sandwell and West Birmingham NHS Trust
- Employer type
- NHS
- Site
- SWB NHS Trust
- Town
- West Bromwich
- Salary
- £53,755 - £60,504 per annum
- Salary period
- Yearly
- Closing
- 19/11/2024 23:59
- Interview date
- 02/12/2024
Employer heading
Improvement Systems Senior Coach
NHS AfC: Band 8a
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
People: To cultivate and sustain happy, productive and engaged staff;
Patients: To be good or outstanding at everything we do;
Population: To work seamlessly with partners to improve lives;
We run services from Sandwell, City and Rowley Regis Hospitals, Birmingham & Midland Eye Centre, Birmingham Treatment Centre, the Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Our next milestone is opening the Midland Metropolitan University Hospital (MMUH), a once in a career opportunity to shape care transformation within and beyond the hospital walls.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
Sandwell and West Birmingham (SWB) NHS Trust is in the process of developing and delivering its own Improvement System* as a key enabler to the delivery of the Trust’s 2022-2027 Strategy and beyond. The postholder will be part of a central corporate team who are the Improvement System experts for the Trust and who will lead on the delivery of the Improvement System.
The post holder will also provide highly developed specialist knowledge and expertise in Improvement Systems, standard work, Improvement tools and project management to further the Trust’s journey in developing a culture of continuous Improvement and will help build improvement capability across the Trust. Reporting to an Improvement System Lead the post holder will deliver training, coaching and facilitation of the pillar elements of the Improvement system Coaching Academy to support its ongoing development and in doing so supporting the delivery of the Improvement System.
Additionally the post holder will work closely with clinical, corporate, and operational colleagues, within the Trust, to ensure sustainable delivery of the Improvement System pillars, acting as a business partner at a Trust Group level. And will also deputise for the Improvement System Lead as required.
Main duties of the job
.To support implementation of the Improvement System by acting as an internal organisational expert on the Improvement System.
.To provide Improvement System leadership, expertise and support to allocated Group(s) within the Trust, as a Business Partner, to support operational and corporate colleagues to deliver against the Improvement System Pillars
.To act as a member of the Trust’s Academy for teaching and delivering the improvement system to support the development of Improvement capability across the Trust.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH . If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three strategic objectives:
- Our People – to cultivate and sustain happy, productive and engaged staff
- Our Patients – to be good or outstanding in everything we do
- Our Population – to work seamlessly with our partners to improve lives
Detailed job description and main responsibilities
*Please refer to the attached job description and personal specification____________________________________________________________________________________________________________________________________________________________
Person specification
Qualifications
Essential criteria
- Educated to master’s level or equivalent experience
- Evidence of continued professional development
- Improvement Tools Training
Experience
Essential criteria
- Experience of policy implementation and service development for a directorate or equivalent
- Experience of providing training, coaching and facilitation to groups of staff
- Experience of analytical skills with the ability to utilise and analyse quantitative and qualitative data, including performance data to draw appropriate conclusions, drive action and win support for change using SPC
Knowledge
Essential criteria
- Knowledge of lean management systems and continuous improvement methodologies
- Knowledge of project & programme management methodologies and reporting.
Personal Qualities
Essential criteria
- Has an engaging leadership style, being visible within clinical services and internal stakeholders
- Ability to work in a logical and rational way alongside front-line staff, to establish improved/best processes following analysis of current ways of working
- Able to present to, teach and engage large groups of staff, at all levels, confidently in an educational setting
Management
Essential criteria
- Ability to prioritise work in the face of many competing and often conflicting demands.
- Performance management skills with an ability to prospectively identify and then manage risks to performance
Communication
Essential criteria
- Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Melanie Griffiths
- Job title
- Director of Improvement
- Email address
- [email protected]
- Telephone number
- 07811 714830
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