Job summary
Employer heading
Improvement System Lead
NHS AfC: Band 8b
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
People: To cultivate and sustain happy, productive and engaged staff;
Patients: To be good or outstanding at everything we do;
Population: To work seamlessly with partners to improve lives;
We run services from Sandwell, City and Rowley Regis Hospitals, Birmingham & Midland Eye Centre, Birmingham Treatment Centre, the Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Our next milestone is opening the Midland Metropolitan University Hospital (MMUH), a once in a career opportunity to shape care transformation within and beyond the hospital walls.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
Sandwell and West Birmingham (SWB) NHS Trust is in the process of developing and delivering its own Improvement System* as a key enabler to the delivery of the Trust’s 2022-2027 Strategy and beyond. The postholder will be part of a central corporate team who are the Improvement Experts for the Trust and who will lead on the delivery of the Improvement System.
You will provide highly developed specialist knowledge and expertise in Improvement Systems, standard work, Improvement tools, change management and project management to advocate in furthering the Trust’s journey in developing a culture of continuous Improvement and will be a leader, teacher, coach and facilitator building improvement capability across the Trust. Reporting to the Head of Improvement System the post holder will lead, alongside an equivalent post, the day-to-day delivery of a pillar of the Improvement system to support their ongoing development and in doing so will support the delivery of the Improvement System.
The postholder will also be responsible for the oversight, day-to-day delivery, operational management, budgetary management, and ongoing evaluation of an Improvement System pillar and will have line management responsibility. Additionally, you will work closely with clinical, corporate, and operational colleagues, within the Trust, to develop and ensure sustainable delivery of the Improvement System pillar, acting as a business partner at a Trust Group level.
Main duties of the job
· To support the development and implementation of the Improvement System capability pillars acting as an internal organisational expert on the Improvement System.
· To provide Improvement System leadership expertise and support to allocated Group(s) within the Trust, to support operational and corporate colleagues to deliver key projects, which fall within the Trust’s portfolio of high priority Improvement areas.
· To act as a member of the Trust’s Academy for teaching improvement to support the development of Improvement capability across the Trust.
· To operationally and financially manage the delivery of an Improvement system pillar and manage Improvement senior coaches \ coaches within the central Improvement team.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH . If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three strategic objectives:
- Our People – to cultivate and sustain happy, productive and engaged staff
- Our Patients – to be good or outstanding in everything we do
- Our Population – to work seamlessly with our partners to improve lives
Detailed job description and main responsibilities
For detailed job description and main responsibilities Please refer to the attached job description and personal specification.
Person specification
Qualifications
Essential criteria
- Educated to master’s level or equivalent experience
- Evidence of continued professional development
Desirable criteria
- Improvement Tools Qualification
Experience
Essential criteria
- Experience of providing training, coaching and facilitation to groups of staff
- Experience and ability to lead, develop and manage teams, including clinical and non-clinical managers, programme managers and improvement leads
- Experience of analytical skills with the ability to utilise and analyse quantitative and qualitative data to draw appropriate conclusions, drive action and win support for change using SPC
Knowledge
Essential criteria
- Highly developed specialist knowledge, underpinned by theory and experience of lean management systems and continuous improvement methodologies.
- Highly developed specialist knowledge, underpinned by theory and experience of project & programme management methodologies and reporting
- Knowledge of performance management including leading changes in a highly complex environment to improve performance/services
Personal Qualities
Essential criteria
- Evidence of strong matrix/virtual team working and leadership across departmental and organisational boundaries.
- Results orientated, proudly taking personal accountability for areas of responsibility
Management
Essential criteria
- Experience of staff line management including experience of managing and motivating teams
- Able to teach or devise training and development programmes as a major job responsibility.
Communication
Essential criteria
- Able to teach, coach and facilitate confidently to staff at all levels of the organisation
Documents to download
Further details / informal visits contact
- Name
- Melanie Griffiths
- Job title
- Director of Improvement
- Email address
- [email protected]
- Telephone number
- 07811714830
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